Customer Care Manager Jobs in Pune
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SamvadSocial Technologies-Pune
Customer Support Specialist (US Retention Process) Spanish Language Expert (Bilingual – English & Spanish)
Role Summary
We are hiring Customer Support Specialists with mandatory experience in international retention processes, particularly for US...
EXL-Pune
Work Window: UK Shift
Preferred candidate profile
• Bachelor's degree in business administration, Operations Management, or a related field (MBA preferred).
• 12+ years of experience into customer service operations management role.
• Proven track...
PineQ Lab Technology-Pune
Review customer interactions and tickets to maintain service quality.
• Coordinate with Product, Sales, Operations, and other internal teams to resolve customer issues.
• Prepare regular performance reports and share insights with management.
• Identify...
EXL-Pune
Operations Management, or a related field (MBA preferred).
/n
• 12+ years of experience into customer service operations management role.
/n
• Proven track record of managing large teams and driving operational excellence.
/n
• Strong analytical and problem...
Frido-Pune
3 years of experience in customer support/calling; freshers with strong communication skills can also apply.
Excellent Hindi & English communication skills.
Basic computer skills and comfortable working with CRM/order management systems.
Patient...
Frido-Pune
Job Title: Social Media Customer Support Executive
Department: Customer Service
Reports To: Assistant Manager Customer Service
Location: Pune
Employment Type: Full-Time
About the Role:
Frido is looking for a Social Media Customer Support...
WNS-Pune
About WNS
WNS Global Services is a global business process management (BPM) company that combines industry expertise with technology and analytics to deliver business solutions to organizations worldwide. WNS works with clients across multiple...
PineQ Lab Technology-Pune
Review customer interactions and tickets to maintain service quality.
• Coordinate with Product, Sales, Operations, and other internal teams to resolve customer issues.
• Prepare regular performance reports and share insights with management.
• Identify...
Discover International-Pune
SAP Customer Service Lead
12 month contract | Remote, India based | Start ASAP
A senior SAP Customer Service specialist is needed to lead the service systems workstream on a regional customer support consolidation programme in the healthcare...
PineQ Lab Technology-Pune
in any discipline.
/n
• Minimum 4 years of overall experience in Customer Support/Customer Service.
/n
• Minimum 2 years of experience as a Team Lead/Supervisor in Customer Support.
/n
• Strong people-management and leadership skills.
/n
• Excellent...
ShrinQ Consulting Group Inc-Pune
Service
Active Listening
Communication Skills
Problem Solving
Time Management
Empathy
CRM Software
Email & Chat Support
Teamwork
Attention to Detail
Key Performance Indicators (KPIs)
Customer Satisfaction (CSAT)
First Response Time (FRT)
First Contact...
Weekday AI-Pune
Agent SDK, Cowork plugins, and Zapier-style automations).
• Support leadership at scale for 5+ years, leading customer support, of which 2+ are at a head/director level. You have run a team of 20+ on a US-facing night shift out of India and know how...
workable.com -
SamvadSocial Technologies-Pune
Customer Support Specialist (US Retention Process)
Spanish Language Expert
Role Summary
We are hiring Customer Support Specialists with mandatory experience in international retention processes, particularly for US markets.
Key Responsibilities...
jmmst.com -
AITradeBoom-Pune
Business Development Manager – Forex & Fintech | India Location: India – Remote
Employment Type: Contract
Position: Business Development Manager
Industry: Fintech / Financial Services / Trading Technology
About the Role AITradeBoom is expanding...
ADP-Pune
Job Title: Bilingual Customer Service Representative – Inbound (Voice + Chat Support)
Process: ADP Canada – Small Business Payroll
Location: Pune (Hybrid/On-site)
Experience: 2–5 years
Shift: Rotational (aligned to Canada business hours)
BRIEF...
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