Customer Support Manager Jobs in Pune
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AceolutionPune
Hiring: Customer Service Manager / Service Delivery Manager (Hybrid – South India)
Aceolution is hiring an experienced Customer Service Manager / Service Delivery Manager to support and oversee contact center operations for our newly established...
FridoPune
Role: Senior Executive – After Sales Customer Support
Department: Customer Experience & Operations
Location: Pune
Reporting To: Sr Manager CS - Business Development & Customer Success
About Frido Mobility
Frido Mobility, part of The Wellbeing...
NovatroPune
customer support function
• Proven experience in managing and prioritizing complex technical issues, ensuring timely resolution and customer satisfaction.
• Strong leadership and team management skills to mentor and motivate the support team, driving them...
FridoPune
Role: Senior Executive – After Sales Customer Support
Department: Customer Experience & Operations
Location: Pune
Reporting To: Sr Manager CS - Business Development & Customer Success
About Frido Mobility
Frido Mobility, part of The Wellbeing...
Digital Business SolutionsPune
Service Representative located in Pune. The Customer Service Representative will handle daily customer interactions, address inquiries, and resolve customer issues with efficiency and professionalism.
Responsibilities include ensuring high levels...
Tata Communications LimitedPune
and machine learning solutions using Databricks on Azure and AWS. The role involves working with large-scale datasets, advanced analytics, and ML workflows while following Agile delivery practices and ITIL service management processes.
Databricks & Data Engineering...
Roy Medical Assistance Pvt. Ltd.Pune
Company Description
Roy Medical Assistance Pvt. Ltd. is a leading global provider of end-to-end medical assistance, offering innovative travel assistance products and services. With unmatched management capabilities and a robust Global Provider...
SiteMinderPune
supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder's technology every year.
About The Customer Support Team Leader Role...
The Customer Support Team Leader role is an integral member of our Global...
Helic & Co.Pune
Job Title: Custom Service Representative
Location: Remote ( for a Canadian Company)
Job Type: Full-time, permanen
t.
Job Descript
ion:This is a full-time remote role as a Customer Service Representative. In this role, you will be responsible...
Tata Communications LimitedPune
Broad outline of the Role
This role is responsible for managing customer queries and operational issues, ensuring high-quality service delivery and adherence to service level agreements (SLAs). The position supports ongoing business operations...
MNCPune
Acts as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability. Provides solutions to the customer while managing operational needs and collaborating closely...
BrightEdgePune
managing a queue of high-priority technical issues with competing urgency.
• Knowledge Building: Contribute to internal knowledge bases and customer-facing documentation to reduce repeat issues and enable self-service.
Qualifications
2. 4 years of hands-on...
TriplePune
The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team.
Responsibilities
• Customer Interaction: Communicate...
XPOPune
supervisors, or managers to assure that customer calls and cases are handled appropriately.
Transfer or escalate more complex, critical, and/or confidential inquiries/requests to management or Tier 2 Human Resources Shared Service Center teams as appropriate...
Smith & Nephew's gynecology businessPune
Customer Service, or Supply Chain operations.
Hands-on experience with Order Management Systems (e.g., SAP, Esker, EDI) preferred.
Strong analytical skills, problem-solving abilities, and a customer-first mindset.
Proven ability to handle high-pressure...
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