Help Desk Jobs in Kanpur
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Tata Consultancy ServicesKanpur
Competencies (Technical/Behavioral Competency)
Must-Have
1. Proven experience as a help desk technician.
2. Ability to diagnose and resolve basic technical issues.
3. Basic understanding of computer systems.
4. Customer-oriented and cool-tempered.
5. 1-2...
Quik Hire StaffingKanpur
Skills & Qualifications:
• Minimum of 2 years of experience in a computer user support or help desk role.
• Proficiency in troubleshooting Windows and macOS operating systems and common software applications.
• Strong problem-solving skills...
Tata Consultancy ServicesKanpur
Competencies (Technical/Behavioral Competency)
Must-Have
1. Proven experience as a help desk technician.
2. Ability to diagnose and resolve basic technical issues.
3. Basic understanding of computer systems.
4. Customer-oriented and cool-tempered.
5. 1-2...
SynthiresKanpur
Communicate technical concepts clearly to both technical and non-technical audiences.
Required Qualifications
Minimum 3 years of experience in IT support, help desk, desktop support, or technical support roles.
Strong expertise in hardware and software...
Oswaal BooksKanpur
quality.
Requirements:-
4–7 years of experience in CRM, Customer Support, Customer Service, or After-Sales .
Prior experience in team handling and escalation management .
Strong communication and customer-handling skills.
Experience with CRM/helpdesk...
BYTE SQUAD INFORMATION TECHNOLOGY CO LLCKanpur
and service-level agreements.
Effective written and verbal communication skills in English, with clear documentation practices.
Prior experience in a technical helpdesk or IT support role is preferred; relevant certifications (e.g., CompTIA A+, Network...
Corporate VisionsKanpur
and integration issues.
• Mentor Systems Administrators and Help Desk team members on troubleshooting and root-cause analysis.
AI-Forward Systems Administration
• Use AI-assisted and headless approaches to configure, integrate, and maintain platforms through...
EmeritusKanpur
training for new hires, foster a positive culture, and minimize burnout in a high-volume support environment.
Data & Analytics: Proficiency in tracking performance metrics, interpreting helpdesk reporting, and making data-informed decisions.
Helpdesk & CRM...
AerisKanpur
of experience: 2-5 years
Technical and/or functional skills:
• Consistent success in NOC or in an IT helpdesk within a high traffic, global enterprise environment.
• Experience with Zendesk, Jira or ticket tracking best practices
• Excellent written and verbal...
AerisKanpur
of experience: 2-5 years
Technical and/or functional skills:
Consistent success in NOC or in an IT helpdesk within a high traffic, global enterprise environment.
Experience with Zendesk, Jira or ticket tracking best practices
Excellent written and verbal...
SISL GlobalKanpur
Citrix client Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Basic understanding of Network devices like switches, Routers, Firewalls and other managed/un-managed Network devices like wireless APs, Wireless Controller, servers...
SISL GlobalKanpur
Citrix client Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Basic understanding of Network devices like switches, Routers, Firewalls and other managed/un-managed Network devices like wireless APs, Wireless Controller, servers...
Iris Software Inc.Kanpur
Ensure organization connect through timely implementation of quarterly open houses, helpdesks and providing requisite support for half-yearly townhalls
• Operations
• Provide requisite support and guidance on setting up of new accounts and related...
Iris Software Inc.Kanpur
Ensure organization connect through timely implementation of quarterly open houses, helpdesks and providing requisite support for half-yearly townhalls
• Operations
• Provide requisite support and guidance on setting up of new accounts and related...
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