Help Desk Jobs in Pune
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Search Results - Help Desk Jobs in Pune
Tata Consultancy Services-Pune
advise user on appropriate action
• follow standard help desk procedures
• log all help desk interactions
• administer help desk software
• follow up with customers and users to ensure complete resolution of issues
• redirect problems to correct resource...
Mercor-Pune
Position: IT Support Expert Type: Contract Compensation: $50–$70/hour Location: Remote Role Responsibilities Build long-horizon IT tasks with deterministic rubrics to evaluate agent performance. Develop scenarios in Helpdesk with tickets having known...
PineQ Lab Technology-Pune
abilities.
• Good analytical and problem-solving skills.
• Experience with CRM, helpdesk, or ticketing tools.
• Ability to work in a fast-paced environment and manage team targets.
• Strong ownership, accountability, and decision-making skills.
• Willingness...
PineQ Lab Technology-Pune
analytical and problem-solving skills.
• Experience with CRM, helpdesk, or ticketing tools.
• Ability to work in a fast-paced environment and manage team targets.
• Strong ownership, accountability, and decision-making skills.
• Willingness to work 5.5 days...
Frido-Pune
and resolution status in CRM/helpdesk systems.
/n
Handle cancellation requests by understanding and addressing customer concerns.
/n
Coordinate with Amazon, Flipkart, and other marketplace teams when required.
/n
Meet targets related to call handling...
PineQ Lab Technology-Pune
analytical and problem-solving skills.
• Experience with CRM, helpdesk, or ticketing tools.
• Ability to work in a fast-paced environment and manage team targets.
• Strong ownership, accountability, and decision-making skills.
• Willingness to work 5.5 days...
Emeritus-Pune
training for new hires, foster a positive culture, and minimize burnout in a high-volume support environment.
Data & Analytics: Proficiency in tracking performance metrics, interpreting helpdesk reporting, and making data-informed decisions.
Helpdesk & CRM...
Frido-Pune
replacements, and exchanges with logistics and warehouse teams.
Handle customer complaints with empathy and take ownership until resolution.
Maintain accurate call notes, follow-ups, and resolution status in CRM/helpdesk systems.
Handle cancellation requests...
NIIT-Pune
with the program’s service catalogue and SLA framework.
Build and configure case types covering core learning request scenarios: content development/change requests, learner support and help-desk queries, and general learning-related intake.
Partner with the Workday...
PineQ Lab Technology-Pune
management and leadership skills.
/n
• Excellent verbal and written communication skills.
/n
• Strong customer-handling and escalation-management abilities.
/n
• Good analytical and problem-solving skills.
/n
• Experience with CRM, helpdesk, or ticketing...
Svast Healthcare Technologies-Pune
or Compliance Officer, with working knowledge of the HIPAA Security Rule
Microsoft 365 administration experience and general helpdesk/troubleshooting skills
Strong written English; able to work US business hours from a reliable, secure home office
Preferred...
Parallel Wireless-Pune
Job Description
IT HelpDesk Technician (Full-Time, On-Site)
What You'll Do
• Serve as a representative of the IT Department by providing exceptional customer service and ensuring the timely resolution of support requests.
• Provide Level I...
foundit.in -
Frido-Pune
replacements, and exchanges with logistics and warehouse teams.
Handle customer complaints with empathy and take ownership until resolution.
Maintain accurate call notes, follow-ups, and resolution status in CRM/helpdesk systems.
Handle cancellation requests...
PineQ Lab Technology-Pune
verbal and written communication skills.
/n
• Strong customer-handling and escalation-management abilities.
/n
• Good analytical and problem-solving skills.
/n
• Experience with CRM, helpdesk, or ticketing tools.
/n
• Ability to work in a fast-paced...
Persistent Systems-Pune
advanced support to global IT helpdesk teams and ensure high first-call resolution rates
• Collaborate with Security, Development, Marketing, Sales, and Customer Care teams on endpoint initiatives
• Support developers by understanding their tooling needs...
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