Help Desk Jobs in Pune
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Search Results - Help Desk Jobs in Pune
verdantas-Pune-foundit.in-
Job Description
Join Verdantas – A Top #ENR 81 Firm!
We at Verdantas, looking for a skilled IT Help Desk Lead to join our team.
The Help Desk Team Lead will be responsible for overseeing the IT department, ensuring the smooth operation of IT...
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Tata Consultancy Services-Pune-
chat, web and email
• diagnose and resolve technical hardware and software issues
• research questions using available information resources
• advise user on appropriate action
• follow standard help desk procedures
• log all help desk interactions...
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Tata Consultancy Services-Pune-
advise user on appropriate action
• follow standard help desk procedures
• log all help desk interactions
• administer help desk software
• follow up with customers and users to ensure complete resolution of issues
• redirect problems to correct resource...
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Shoreline AI-Pune-
and tutorials available on Shoreline helpdesk. Respond to, track, and manage the assigned help-desk tickets based on response guidelines set in our help-desk platform.
• Based on customer feedback, work with Engineering to improve automated anomaly detection...
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Persistent Systems-Pune-
issues and ensure timely communication of progress and resolution
• Handle helpdesk requests while meeting defined Service Level Agreements (SLAs)
• Support standard enterprise applications such as Outlook, MS Office, Google Workspace, VPNs, and browsers...
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Tata Consultancy Services-Pune-
advise user on appropriate action
• follow standard help desk procedures
• log all help desk interactions
• administer help desk software
• follow up with customers and users to ensure complete resolution of issues
• redirect problems to correct resource...
Read more
Persistent Systems-Pune-
timely communication of progress and resolution
Handle helpdesk requests while meeting defined Service Level Agreements (SLAs)
Support standard enterprise applications such as Outlook, MS Office, Google Workspace, VPNs, and browsers
Provide basic...
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Shoreline AI-Pune-
and tutorials available on Shoreline helpdesk. Respond to, track, and manage the assigned help-desk tickets based on response guidelines set in our help-desk platform.
• Based on customer feedback, work with Engineering to improve automated anomaly detection...
Read more
Zywave-Pune-
to-end Quote-to-Cash process
Monitor order queues and resolve discrepancies to prevent delays in billing or activation
Support process improvements and best practices to streamline order management workflows
Act as a Salesforce quoting help desk resource...
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Bits In Glass-Pune-jmmst.com-
Own the support processes (Incident, Request and Knowledge management) including its tools.
Qualifications:
• 3-5 years of experience in digital area, customer service or helpdesk.
• Proven experience in managing a team and leadership skills...
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UKG-Pune-
and usability of our UKG Ready application
Diagnose, troubleshoot, and resolve complex issues while providing exceptional service
Provide help desk support of assigned cases including outbound call backs, e-mails, chat, and internal support tickets
Handle direct...
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Helpshift-Pune-
products. Demonstrated deep knowledge of customer service and help desk processes and methods. Product management experience with software is a must.
• Product Management Excellence: Managed products for BU/company through the $25-$100M ARR phase. Proven...
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Zywave-Pune-jmmst.com-
help desk resource to support sellers with order accuracy and quoting questions
• Perform additional tasks that may be identified while in the role that will improve Opportunity/Order/Baseline accuracy
Factors for Success:
• You have a Bachelor's Degree...
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Naiknavare Developers Pvt. Ltd.-Pune-
implementation.
• Maintain a hospitality performance dashboard across projects.
6. Complaint & Feedback Management
• Set up a streamlined feedback collection mechanism (surveys, apps, helpdesk).
• Personally handle escalated complaints or grievances to ensure...
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Gruve-Pune-foundit.in-
Job Description
Position Summary:
We're looking for a motivated and talented individual interested in working on Next generation firewalls.
Key Responsibilities:
• Create and follow SOP for changes (configuration and process)
• Security design...
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