Incident Manager Jobs in Kolkata
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AccentureKolkataaccenture.com
in diagnosing and resolving application issues in complex business environments.
• Ability to work collaboratively with cross-functional teams to deliver effective solutions.
• Familiarity with system monitoring tools and incident management processes...
AccentureKolkataaccenture.com
To Have Skills: Microsoft Azure Infrastructure Architecture.
• Strong understanding of operational stability principles and incident management processes.
• Experience in creating and implementing Requests for Change to support system enhancements...
AccentureKolkataaccenture.com
tools.
Troubleshoot database availability, latency, replication, and connectivity issues.
Participate in Major Incident Management (P1/P2) and root cause analysis.
Develop operational dashboards and alerts.
Backup, Recovery & DR
Manage automated backups...
AccentureKolkataaccenture.com
such as NTP, SMTP relays, VPNs, and proxy services.
Handle incident, problem, and change management activities as per ITIL practices.
Coordinate with application, network, and security teams for issue resolution.
Maintain infrastructure documentation, SOPs...
AccentureKolkataaccenture.com
Familiarity with Snowpark, Cortex/AI features, vector search, retrieval pipelines, feature engineering and model-enablement patterns.
Knowledge of data governance, data sharing controls, FinOps practices, incident management and production support processes...
AccentureKolkataaccenture.com
encryption, vulnerability scanning
Observability & Incident Response
13. Monitoring: Application and system performance metrics
14. Alerting & Incident Management: PagerDuty, Opsgenie, Slack integrations
15. Logging: Centralized log management (ELK, Fluentd...
AccentureKolkataaccenture.com
Responsibilities
1. SAP HANA Database Administration & Lifecycle Management
Administer SAP HANA databases across development, quality, and production environments.
Perform installation, configuration, upgrades, patches, revisions, and database migrations...
AccentureKolkataaccenture.com
Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge...
AccentureKolkataaccenture.com
services and critical logic with logs/metrics/traces suitable for production support and root-cause analysis.
Design robust error handling for enterprise flows: retries, idempotency, correlation IDs, and safe failure modes.
Support incident response...
AccentureKolkataaccenture.com
and operational performance standards. This role includes creating detailed documentation of security control implementations and overseeing the smooth transition of these controls into ongoing cloud security management processes. The position requires continuous...
AccentureKolkataaccenture.com
resolution of incidents and service requests.
• Monitor infrastructure health and proactively identify potential issues to minimize downtime.
• Support junior team members by providing guidance and knowledge sharing to enhance team capabilities.
Professional...
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