Client Services Representative International Process BPO
Interactive Brokers Mumbai
Job Description
Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities
Job Responsibility- Respond to retail and professional clients inquiries via inbound calls, email, and online chat
- Obtain a thorough knowledge of products offered by IB on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
- Experience: 2+ years of Client services experience in the International BPO industry
- Education: University degree (Bachelors) required
- High level of MS Excel skills required
- Language skills: Fluent English
- Good quantitative/analytical skills
- Excellent oral/written communication skills are required
- Competitive salary package
- Performance-based annual bonus (cash and stocks)
- Group Medical & Life Insurance
- Modern offices with free amenities & fully stocked cafeterias
- Monthly food card & company-paid snacks
- Hardship/shift allowance with company-provided pickup & drop facility*
- Attractive employee referral bonus
- Frequent company-sponsored team-building events and outings
Interactive BrokersMumbai
on Settlements completion)
• Ensure query resolution till completion within agreed service levels and client satisfaction
• Commit to a culture of continuous improvement and centered on client service
• Deliver excellent client service while continuously...
Interactive BrokersMumbai
Job Description
Interactive Brokers fast-growing online brokerage unit is expanding its Client Services operations. We seek a passionate candidate with strong analytical and client service skills.
Due to the continued expansion of our business...
Interactive BrokersMumbai
years of Client services experience in the International BPO industry
• Education: University degree (Bachelors) required
• High level of MS Excel skills required
• Language skills: Fluent English
• Good quantitative/analytical skills
• Excellent oral...