Delivery Operations Team Lead

Designation: Delivery Operations Team Lead

About Accenture

Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn t limited by boundaries; it s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn t just a statement – it s a reality we re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You ll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

• At least 5 years of working experience in end-to-end recruitment or Talent Acquisition area.
• Well versed in pro-active sourcing and talent pipelining via various recruitment tools.
• Strong business partnering, stakeholder management, and communication skills.
• Ability to prioritize, multi-task, and meet or beat deadlines in a fast-paced environment.
• Creative and network-oriented, with an innovative approach to solving recruitment challenges.
• Data-driven mindset with the ability to conduct market research and generate talent insights.
• Experienced in coaching and capable of driving regional or global talent initiatives.

• Drive Proactive Sourcing and build talent pipeline to hire for complex positions such as Must Win Capabilities, New Capabilities and Niche roles.
• Proactively use LinkedIn Talent Insights as an enabler in recruitment and share the reports, dashboard, and insights with stakeholders in the initial stage of the recruitment process. Work closely with Regional Talent Analytics Partner in this regard
• Resolve complex queries which involve a detailed explanation of recruitment processes, policy, or procedures and be the point of contact for complex matters across recruitment
• Identify and develop new sourcing channels while enhancing the overall sourcing strategy to attract top talent.
• Drive and improve candidate and line manager satisfaction scores as well as General and Tier 1 KPIs in recruitment
• Uploading, building on and maintaining an internal talent pool / database of relevant candidates and ensuring job roles are maintained, edited and posted to the recruitment system.
• Develops own performance against service standards to ensure that support and services are provided in line with established SLAs & KPI