Service delivery manager
Weekday AI Hyderabad Full-time
This role is for one of the Weekday's clients
Min Experience: 10 yearsLocation: Hyderabad
JobType: full-time
Requirements
Over 10 years of experience in SAP Basis operations and projects, covering areas such as SAP S/4HANA, ERP, BW, SCM, CFIN, and PaPM.- Solid knowledge of SAP RISE implementation, including roles and responsibilities (R&R).
- Proven experience in IT infrastructure or IT application projects/operations, with strong skills in influencing and collaborating with teams located remotely across different regions worldwide.
- Proficient with databases like Oracle, HANA, and SQL Server, as well as operating systems including Linux RedHat and Windows Server 2016 or later.
- Familiarity with cloud solutions, specifically Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), preferably Azure.
- Deep understanding of the SAP RISE operating model and hybrid landscapes combining on-premises and cloud environments.
- Knowledgeable about cloud and hyperscaler platforms (AWS, Azure, GCP) within managed SAP settings.
- Experience in managing vendor relationships, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Strong English communication skills, both written and verbal, including presentation abilities.
- Capable of operating efficiently in fast-paced and changing environments.
- Experience or certifications related to DevOps and agile methodologies are considered advantageous.
Must have Skills
SAP S/4HANA
SAP Basis
Operations
Good to have Skills
SAP ERP
SAP BW
SCM
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