Trainee - Project Management

The goal of a Sago Trainee is to serve as the bridge between internal team’s, partners & respondents to manage the operational execution of quantitative market research studies.

A Sago Trainee is motivated, curious, thoughtful, kind, tenacious and above all else, a team player. As a Trainee, you will contribute to a supportive environment, always focused on teamwork and partnership.

Requirements

KEY JOB RESPONSIBILITIES:

• Build relationships with internal clients and deliver excellent service while supporting quantitative market research projects through their life cycle.
• Consult Project Managers to understand their needs and offer creative solutions to complex challenges.
• Manage low to medium complex projects, and support Project Managers and Senior Project Managers on high complexity projects
• Continuously monitor project progress to spot potential problems, communicate progress and manage successful completion.
• Manage sample deployment, coordinate with sample vendors, respondents/panelist via email/call & monitor fieldwork
• Work with our project management team to understand each client’s unique needs and collaborate to help maintain exceptional client satisfaction scores.
• Join internal project kick off calls and be the champion of your project, ensuring all team members are fully up to speed on project specifications, client needs, timelines, and responsibilities.
• Engage with your leaders and your peers to address any challenges and facilitate teamwork to resolve any issues.
• Quality review of survey test links as well as data quality checks during field
• Consolidate financials at the end of the project and invoice in a timely manner
• Follow all Sago processes and best practices from beginning to end of project
• Bring a can-do attitude, a positive outlook and team spirit to work with you each day.

CORE COMPETENCIES:

• Technical orientation, logical thinking, analytical mind
• Customer service, multi-tasking, and time management skills
• Quickly adopts to changes and new processes
• Superior communication skills
• Focus on quality and attention to detail
• High work ethic and team player attitude
• Client Focus
• Strong communication skills – written and oral
• Collaboration and Teamwork
• Decision Making and Problem Solving

QUALIFICATIONS

Education:

• High School Diploma or equivalent
• Bachelors’ degree and/or equivalent experience preferred.

Experience:

• Entry level (0-1 Year)
• Experience with project management and/or Market Research is a plus
• Experience in research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus.

Computer Skills:

• Experience in DIY survey tools and/or panel software usage is a plus
• Basic understanding of Microsoft Office, in particular Excel

• Free Pick-up and drop cab availability for up to 50 Kms from Office location
• Extensive Mediclaim Benefit.