Retail Store Manager

Job Description

Job Title: Retail Store Manager –Levi's StoreLocation: NCR/ Moradabad/ Jhansi

About the Role

As a Retail Store Manager at a Levi's Franchise Store, you'll be responsible for leading daily store operations, driving sales performance, ensuring an exceptional customer experience, and upholding Levi's brand standards. You will manage and motivate a team to deliver outstanding results while maintaining smooth store operations.

• Achieve and exceed store sales targets, KPIs, and profitability goals.
• Ensure excellent customer service and maintain Levi's brand experience standards.
• Lead, motivate, and develop the store team through training, coaching, and performance reviews.
• Oversee day-to-day store operations including visual merchandising, inventory control, and cash management.
• Monitor stock levels and coordinate with the warehouse or head office to ensure optimal inventory.
• Ensure compliance with company policies, procedures, and visual guidelines.
• Prepare and analyze sales reports to identify trends and opportunities.
• Maintain store hygiene, safety, and operational standards.
• Handle customer feedback and resolve issues efficiently.

• Bachelor's degree in Business, Retail Management, or a related field (preferred).
• Minimum 3–5 years of retail management experience, preferably in fashion or apparel.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to drive sales and achieve targets.
• Excellent understanding of retail KPIs and inventory management.
• Customer-focused mindset and passion for the Levi's brand.
• Flexible to work weekends, holidays, and variable shifts as required.