QC Training Specialist, GSF Learning and development
Amazon Gurgaon
Training Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D for the 3P MFCs
Job Responsibilities:- Own business goals and intervene by identifying knowledge gaps to be filled.
- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.
- Proactively track mapped sites performance and pre-announce training interventions.
- Supervise structured learning metrices and also oversee their results for the assigned sites.
- Managing live performance metrices end to end for the assigned sites.
- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders)
- Maintaining data and analysis through relevant reports (as per business requirement)
- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.
- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
- Lead the individual improvement projects to enhance the business performance.
- Drive Quality & Learning metrics
- Conduct online and class room training sessions for the stake holders
Key job responsibilities
Job Responsibilities:- Own business goals and intervene by identifying knowledge gaps to be filled.
- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.
- Proactively track mapped sites performance and pre-announce training interventions.
- Supervise structured learning metrices and also oversee their results for the assigned sites.
- Managing live performance metrices end to end for the assigned sites.
- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders)
- Maintaining data and analysis through relevant reports (as per business requirement)
- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.
- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
- Lead the individual improvement projects to enhance the business performance.
- Drive Quality & Learning metrics
- Conduct online and class room training sessions for the stake holders
Track the day to day learning & business metrics and plan to visit the mapped hubs for metric improvement
Involve and engage well with mapped MFC POCs
Offer visibility on daily reporting and progress updates- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
blanchard research and training indiaGurgaon
candidate will be responsible for collaborating closely with Learning & Development (L&D) heads, Chief Human Resources Officers (CHROs), and training heads to understand their L&D requirements.
• The AGM will then create learning solutions and learning...
ShyftLabsNoida, 33 km from Gurgaon
a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
PI0c0e74f44a12-38131-40919079...
AccentureGurgaon
the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate training and development opportunities...