Senior Business Systems Analyst

apartmentJones Lang Lasalle Jll placeBangalore calendar_month 

Job Description

Key Responsibilities

Business Analysis & Requirements Gathering
  • Conduct stakeholder interviews, workshops, and discussions to gather detailed business requirements for platform enhancements
  • Translate business needs into structured documentation including user stories, functional requirements, and acceptance criteria
  • Validate requirements with stakeholders to ensure alignment with business objectives and technical feasibility
  • Track, manage, and communicate requirements throughout the development lifecycle
Process Analysis & Optimization
  • Analyze lease abstraction workflows using process mapping and workflow design techniques
  • Identify inefficiencies, bottlenecks, and improvement opportunities in existing business processes
  • Design optimized workflows to enhance platform performance, scalability, and user experience
  • Develop standard operating procedures (SOPs) and process documentation for business users
Platform Performance & Data Analysis
  • Review platform usage data, performance metrics, and user feedback to identify enhancement opportunities
  • Generate reports and dashboards to monitor operational performance and adoption trends
  • Perform deep-dive analysis to support continuous improvement initiatives
  • Support data-driven decision-making through structured insights and reporting
Stakeholder Management & Collaboration
  • Facilitate cross-functional discussions between business teams, technical teams, and vendors
  • Ensure alignment of requirements and solutions across stakeholders
  • Communicate project updates, risks, dependencies, and progress effectively
  • Support Agile ceremonies including sprint planning, backlog refinement, and retrospectives
Testing & Validation
  • Coordinate user acceptance testing (UAT) and validate implemented features against business requirements
  • Ensure delivered solutions meet functional and quality expectations
  • Support issue resolution during testing and post-implementation phases
Change Management & Training
  • Develop training materials, user guides, and process documentation
  • Conduct end-user training sessions and support adoption of new features
  • Assist in change management activities to ensure smooth transition of new processes and systems
Governance & Compliance
  • Ensure adherence to governance standards and regulatory requirements across platform processes
  • Monitor compliance with internal data and operational policies
  • Support audit and documentation requirements when needed
local_fire_departmentUrgent

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