Delivery Operations Associate Manager

Designation: Delivery Operations Associate Manager

About Accenture

Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? The Billing Reconciliation Specialist is responsible for performing billing reconciliation activities to help businesses maintain accurate financial records, avoid overcharges or undercharges, ensure compliance with financial regulations, and improve overall financial management by comparing and matching internal financial records against external statements or invoices to ensure accuracy and consistency.

• Executes timely and accurate transactions.
• Ensure accurate and timely preparation and completion of RevOps and Billing processes, development and production of required reports and analysis.
• Delivery of process requirements to achieve Service Levels and Key Performance targets.
• Ensure compliance to internal controls, standards, and regulations.
• Provide customer service support and SWAT support for requests escalated from Wholesaler personnel and Contact Center.
• Assumes and completes project responsibilities in a timely and accurate fashion

• Perform data entry, transaction Audit activities. Ensure all transactions are performed with a high level of accuracy and in a timely fashion.
• • Order to Cash - Perform more complex Revenue Quality Management activities – Rates Audit, Pre-billing checks, reconciliations, rectifications, System report audit to identify gaps.
• Resolve all gaps related to Price, Quantity etc before billing to reduce Revenue Leakage .
• Ensure SOX, internal, and external standards/regulations, and controls are in place and complied with.

What are we looking for? Relationships:

Reports to:Team Lead

Qualifications:

Education: Bachelors degree with specialization in F&A

• 10 - 14+ years of applicable work experience in Order to Cash functions
• Strong conceptual Accounting Knowledge
• Strong auditing skills
• Strong MS Excel Skills
• Knowledge in General Accounting/ Reconciliation
• Knowledge of SAP (preferable)
• Deductive reasoning, analytical, and problem-solving skills.

• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts