Technical Project Manager

Overview:

About the company

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.

Role Overview

The technical PM is responsible for high level management, delegation, and execution of day-to-day project tasks. The role involves concurrently managing multiple projects of medium to high complexity. The PM will communicate and collaborate with a wide range of stakeholders and contributors including developers and engineers, analysts, attorneys and paralegals, service delivery project managers, and varying levels of leadership.

Responsibilities:

• Communicates appropriately, clearly, and effectively with clients, outside counsel, project team, and internal operations
• Understands internal service level commitments and turnaround times and sets client expectations appropriately
• Lead and manage Scrum events like daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives
• Work closely with the Product Owner to prioritize the product backlog and ensure alignment with business goals
• Make informed decisions on how to set client expectations through collaboration with internal project team and understand constraints and risks
• Provides support to clients on platforms and services such as system access, search creation, problem resolution; involves other subject matter experts as necessary
• Serves as the PM on more than one project at a time
• Exercises sound judgment and escalate issues appropriately
• Contributes to, understands, and executes PM best practices
• Creates and maintains a positive and productive work culture among the PM and other internal teams
• Complies with department policies and works within parameters of role.

Qualifications:

• Project management certification strongly preferred

• 2-4 years of progressively responsible experience in project management, program management, or other closely related roles

• Demonstrated experience working on multiple simultaneous projects involving cross-functional teams within budgetary and schedule constraints
• Demonstrated ability to manage client expectations and maintain client satisfaction
• Demonstrated experience in using JIRA, managing scrum activities, tracking development team progress
• Demonstrated experience in collaborating with product owners, BAs, developers, QA and architects
• A proactive approach to problem solving and the ability to anticipate client needs.
• The ability to confront unexpected problems quickly and effectively
• Strong teamwork, communication (written and oral), client management, and interpersonal skills
• Experience with Microsoft Office & Analytical capabilities utilizing Excel and Access
• Demonstrates excellent scheduling, organization, prioritization and planning skills
• Strong written and verbal communication skills
• Working knowledge of Microsoft Project and SharePoint preferred
• Experience working with Smartsheets and Miro is a plus
• Experience working with dashboard programs such as Power BI or Domo is a plus

Why Join Us:

• Be part of a collaborative and innovative work environment.
• Opportunity for professional growth and development.
• Competitive salary and benefits package.
• Contribute to shaping the future of our software development processes.

• Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter.
• Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions.
• Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.