Senior Business Analyst / Scrum Master (Adobe Experience Manager)

Job Description

Whats in it for you: In this role, you will be working with a team of enthusiastic members supporting our Enterprise Marketing platform. Guiding our business partners & end users with industry best practices, solution design, & creating long-term business value for our customers.

• Lead projects from start to finish in a Scaled Agile environment within Digital Technology Services, utilizing your technical expertise within Digital Solutions.
• Collaborate with global teams to deliver key features for Enterprise platforms with an Agile team of in-house technical professionals from around the world.
• Enhance your technical skills by working on enterprise-level products and new marketing technologies.
• Solve complex problems with practical, scalable solutions to deliver high-quality software.

What Were Looking For:

Basic Qualifications:

• Bachelors or Masters degree in Business, Technology, Engineering, or experience, with an understanding of the financial services industry
• Minimum 5-7 years of experience as a Scrum Master working in a software development environment in an agile environment or SAFe framework is a must.
• Expertise in Agile Project Management tools like Azure DevOps (ADO), Kendis, Miro.
• In-depth knowledge and passion for Scrum/SAFe methodologies and best practices including, Agile metrics and reporting techniques.
• Proven ability to deliver projects from start to finish with strong sense of ownership and accountability demonstrated ability to work in a team environment, effectively interacting with others.
• Excellent communication, facilitation, presentation, and interpersonal skills with the ability to interact with technical and non-technical cross-functional stakeholders.
• Proven track record of managing complex projects in fast-paced, dynamic environments with competing priorities within large global teams, while driving team performance through superb organizational, problem-solving, and time management skills.
• Skilled in nurturing self-organizing, high-performing teams via servant leadership, individual coaching, and mentoring.
• Attention to detail and proven effectiveness in driving team performance.
• Certifications: Adobe Experience Manager Business Practitioner (Required); SAFe Scrum Master (SCM) or Certified ScrumMaster (CSM), or Professional Scrum Master (PSM) is a must.
• Open to working flexible hours as per business needs.

Preferred Qualifications:

• Knowledge of Adobe Experience Manager (CMS) and General Marketing Website Design.
• Proficiency in AEM Sites, AEM Assets, AEM Form, AEM tools such as Adobe Experience Manager Forms, Adobe Target, and Adobe Analytics is a plus.
• Good knowledge of AEM applications using AEM Components and Templates, Workflows, Taxonomy, Metadata Management, Content Authoring, and Publishing Pages, Tagging, Designs wireframes using Figma/Adobe XD, etc.
• Technical knowledge of marketing technologies and digital marketing channels is a plus