Analyst - Technical Writer

placeChennai calendar_month 

Company Profile:

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services.

Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description:

  • Maintenance of existing technical documentation based on technical inputs.
  • Ability to explain complex technical issues in an easily understandable way for the end user.
  • Analyze the SME & Engineering data input to create and update the maintenance documents using technical writing standards.
  • Ability to collaborate with SMEs in the global work environment.
  • Utilize the 2D drawings, 3D CAD data, and graphic options to visually represent the step-by-step installation/service procedure specific to parts/assemblies.
  • Create state-of-the-art illustrations as exploded views in isometric angles using Illustration tools.
  • Standardize content and document types using the Content Management system.
  • Background experience in creating/editing technical Manuals (Technical Writer/Adobe InDesign/Adobe Illustrator).
  • Must be able to collaborate with SMEs to prioritize and work on multiple projects in a fast-paced, challenging environment.
  • Must be able to read and interpret Engineering drawings.
  • Strong Knowledge in end-to-end documentation creation process.
  • Working knowledge in PTC windchill/PDM Link, Arbor text Editor and XML are Preferred.
  • Experience with Product Lifecycle Management systems (Teamcenter, Windchill)
  • Good Working Knowledge of Illustration tools like Adobe Illustrator, Arbor text IsoDraw, Illustrate, or similar tools.
  • Working Knowledge of Schema ST4 or other content management systems is preferred.

Qualifications:

  • 3-5 years of experience as an effective technical writer/ InDesign graphic designer
  • Proven ability to quickly learn and understand complex subject matter and a keen eye for detail.
  • Ability to handle multiple projects simultaneously.
Tools
  • InDesign [Conditional Text]
  • PTC Windchill
  • SAP
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