Assistant Manager- Lean %26 Quality
Genpact Jaipur
Job Description
Inviting applications for the role of Assistant Manager- Lean & Quality
This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspectives to customize solutions for our clients
Responsibilities
Main responsibilities will include:
- Support the aligned teams in their Lean Journey for continuous improvement and operationalize the Lean Approach
- Identify process improvement opportunities by conducting VSM, Gemba and floor walks
- Conduct Lean Action Workouts, Kaizen events together with Operations and Customers
- Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same
- Leading and delivering Lean Digital projects that improve end-to-end processes and driving significant business impact for customers
- Working closely with Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization
- Conducting Quality Awareness and Lean Trainings within the organization
- Partner with Operations Leaders to drive Lean Agenda for the organisation
Qualifications we seek in you!
Minimum qualifications/Skills:
- Rich and relevant experience in Lean Domain
- Demonstrated expertise in client relations, multiple & complex stakeholder management
- Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights.
- Problem solving skills with analytical bent of mind
- Ability to multitask with aggressive deadlines
- Proficiency with spoken and written English
- Influencing, Persuasion and presentation skills
- Project management skills
- Rich relevant experience with increasing accountability
- Hands on knowledge and certification in various improvement framework (LEAN)
- Expert level knowledge of various data collection and analysis tools
- Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean.
- Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks
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