Team Lead, ICQA
Amazon Thāne
At Amazon, we strive to be Earth’s most customer centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity
Key job responsibilities- Data analysis with tools like Excel (Pivot)(Macro/Powerbi - Added Advantage).
- Data extraction and analysis through SQL and scheduling quality KPI jobs
- Manage and skill development of frontline workers and process associates to drive quality initiatives
- Ensuring inventory food safety and danger goods compliance
- Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
- Prepare and publish daily/ weekly/ monthly reports on inventory quality (IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
- Bin Management and control (creation/addition/deletion/bin locks)
- Conduct daily training and also will be responsible to conduct daily skill huddles
- Driving Quality trainings and initiatives to frontline associates
- Stand-in for Process Associate and the Area Manager
About the team
We as a Inventory Control and Quality Assurance team will be the stakeholder for operations for maintaining pristine inventory and ensuring quality KPIs for utmost customer satisfaction- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Excel- Experience with Microsoft Office products and applications
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Kotak Mahindra Bank LimitedThāne
Job Description
The Sky Service CCU Affluent-Team Leader will oversee a dedicated team, ensuring exceptional customer service for affluent clients. This role involves strategic planning, team management, and direct client interaction to maintain...
AccentureMumbai, 16 km from Thāne
Skill required: Payroll - Payroll Process Design
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities...
Weekday AIMumbai, 16 km from Thāne
Conduct career counseling sessions through phone, virtual meetings, and in-person interactions when required.
• Maintain accurate records of interactions, lead status, and enrollment progress within CRM systems.
• Collaborate with internal teams to ensure...