Customer Support Executive Entry Level Semi Voice
GS Infotech Chennai Full-time ₹15,000/year
Customer Support Executive Entry Level Semi Voice Job Description Experience/: 0 to 3 yrs Salary/: Based on interview Performance Focus Skills/: Versatile Communication Diction/: Excellent written English grammar and email formatting structure, along with strong verbal clarity and a professional phone manner.
Typing Speed & Data Precision/: Proficient alphanumeric keyboarding abilities to accurately and neatly record technical customer issues. Cognitive Task Switching/: The ability to quickly switch between a written case analysis and a live vocal chat without losing focus or process information.
Multi/-Platform Navigation/: The ability to work with localized corporate knowledge bases, specific CRM windows, and numerous browser tabs at once. Emotional Resilience & Tact/: The innate capacity to handle severe client complaints via all channels while remaining composed, patient, and solution/-focused.
Typing Speed & Data Precision/: Proficient alphanumeric keyboarding abilities to accurately and neatly record technical customer issues. Cognitive Task Switching/: The ability to quickly switch between a written case analysis and a live vocal chat without losing focus or process information.
Multi/-Platform Navigation/: The ability to work with localized corporate knowledge bases, specific CRM windows, and numerous browser tabs at once. Emotional Resilience & Tact/: The innate capacity to handle severe client complaints via all channels while remaining composed, patient, and solution/-focused.
If you 're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply HR /- Maria
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Job Description
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About the Role
Be the voice of IDFC FIRST Bank! As a Customer Service Executive, you'll be the first point of contact for our customers—resolving queries, building trust, and delivering service that delights...