Product Manager ( RTFX)

Job Description

• Responsible for the development of products / process for the retail business including product strategy, product definition, launch and commercialization along with internal teams, aligning it with the Banks strategic and regional imperatives, communicating the same to sales channel
• Reduce processing bottlenecks in products and process with a strong focus on Turn Around Time (TAT) as per Service Level Agreements and productivity standards.
• Identify opportunities for productivity saves through process automation by closely working with the Internal Teams and Technology partners.
• Effective stakeholder management for timely execution of the actionable for digital products.
• Develop & drive process / product / policies for various segments as per branch catchment in line with customer requirements and for improvement in customer experience
• Understanding and identification of opportunities in market segments and develop new products for identified segments / concepts in line with the needs.
• Competition Benchmark in accordance with market practice & regulatory guidelines on product/process/policies/pricing
• Design customer life cycle strategy for co-originated product bundles from Onboarding the new customers to engaging existing customers for up sell and x sell through calendared approach
• Driving digital product proliferation and enhancing adoption across the branch banking unit to enhance adoption and maximize utilization
• Responsible for P&L for RFx products managed and ownership of in training / capability building in front line channels
• Work with multiple stakeholders, including the Relationship Managers, Branch banking, Operations, Legal, Compliance, Quality and technology in executing business process re-engineering and product customization
• Ability to work on number of initiatives simultaneously with equal priority and vigor.

• Understanding of Forex products
• Banking & relevant industry experience
• Experience in digital product UAT, development & trial
• Strong fundamentals in data analytics
• Strong fundamentals in effective stakeholder management
• Excellent presentation & communication skills