Associate - HR Operations (Resource Management & Operations Support)

Overview:

Hybrid Model : 3 days of Work from Office per week

About the role

We have an exciting role of Resource Management and Operations Associate. We are seeking an experienced 3+ years of experience as an Resource Management/Operations Assistant. In this role, you will liase with the UK RM & Finance Onshore team, Stakeholders and Employees.

Join us at OGS

We are OGS—Omnicom's Integrated Solutions Engine that brings together a global talent community and connected capabilities in data, creative, media, commerce, and technology to build adaptive, future-ready solutions.

We are redefining the global capability center - not as an offshoring hub, but as a true inside edge. OGS is the place where the future is tested, built, and scaled for the world’s most ambitious agencies and clients.

We are growing rapidly and looking for passionate individuals to be part of this journey.

Responsibilities:

• Provide day-to-day support to the Resource Management function, including moderate coverage of resourcing needs during Resource Manager PTO or absences
• Coordinate and manage end-to-end freelancer workflows, including onboarding in Worksuite and YunoJuno, submitting contract details, tracking financial approvals, and resolving contract-related issues
• Maintain and update resourcing allocations in Float to ensure accuracy and visibility across projects
• Monitor freelancer engagement timelines, ensuring contracts, extensions, and offboarding are processed in a timely manner
• Partner with Finance and Resource Management to track approval status and ensure compliance with internal processes
• Act as a central point of coordination for freelancer logistics, troubleshooting onboarding, access, and system-related issues
• Support data accuracy across systems, ensuring alignment between resourcing plans, contracts, and financial approvals

Operations Support:

• Manage licensing for mockups, fonts, images, and music from approved and unapproved vendors based on creative team requests.
• Assist with vendor onboarding or updates, including collecting required documents, validation, and submitting documents for processing.
• Open purchase orders (POs) for freelancers and other vendors. Raise or revise POs for other teams when required.
• Check timesheet entries and approvals for FTEs and freelancers. Follow up with submitters or approvers to ensure timely postings. Troubleshoot issues in workflow.
• Handle ad hoc requests for the Director, Delivery Management and Assistant Controller

Qualifications:

• Exceptional written and verbal communication skills.
• Strong teamwork across Resource Management functions and Operations support.
• Proven ability to liase with employees and stakeholders.
• Good prioritization, time management and organizational skills
• Good attention to detail and ability to meet deadlines
• Ability to multi-task in a fast-paced environment, and work on your own initiative
• Ability to form strong and solid professional relationships with all colleagues
• Self-motivated but also enjoy working as a team
• Demonstrates a good working knowledge and proficiency on Microsoft office tools such as Word, Excel, Outlook
• Will always uphold confidentiality
• Experience with HRIS systems/Workday is a plus.

Why Join Us?

At Omnicom Global Solutions India, work is more than a job—it is a space to grow, thrive, and feel celebrated. We foster a culture built on integrity, respect, equity, pride, and belonging, offering a holistic employee experience that empowers real impact.

What Makes Life at OGS Special:

Trust Through Transparency & Integrity: We keep things open and fair with easy access to leaders and HR, ways to share your feedback, and clear processes that ensure honesty and accountability.

Beyond work, we foster togetherness through CSR initiatives, open conversations, and shared celebrations—creating a workplace where care and belonging thrive.

Equity & Impartiality: We ensure fairness through benchmarked compensation, transparent performance reviews, and clear, policy-driven decisions.

Recognition & Growth: We empower your career through sponsored learning, leadership development programs, internal mobility opportunities, and meaningful recognition—celebrating impact while enabling continuous growth.

At OGS India, we are not just hiring for a role—we are inviting you to join a purpose-driven, people-first culture where your growth, well-being, and individuality are celebrated every step of the way.