Senior Quality Assurance Engineer

Job Description

Job Requirements

About the Role

The Senior QA Engineer/QA Engineer is responsible for ensuring the quality and reliability of software applications and platforms before they are released to end users. This role involves collaborating with cross-functional teams to understand how the technology stack aligns with business outcomes, identifying process bottlenecks, and contributing to continuous improvement initiatives.

Key Responsibilities

• Collaborate with teams to understand how the technology stack supports business outcomes.
• Identify and address bottlenecks in work processes and suggest improvements.
• Coordinate with teams to define success metrics for process improvements.
• Test and maintain software applications and related programs using various development tools.
• Research and recommend frameworks and architectural/code design patterns.
• Promote operational excellence through practices such as unit testing, SLA establishment, and programming for resiliency and scalability.
• Contribute to product development by capturing and communicating customer feedback.
• Review skill and expertise requirements to meet team goals and identify staffing needs.
• Mentor individual contributors and managers by sharing experience-based advice and recommendations.

• Deliver and effectively track all assigned deliverables.
• Ensure timely closure of open items.

What We Are Looking For

• Bachelor's degree in a BE

• Proven experience in Banking Financial Services and Insurance

• Strong understanding of software testing methodologies and tools.
• Ability to anticipate and resolve process bottlenecks.
• Experience with unit testing, SLAs, and scalable programming practices.
• Excellent communication and collaboration skills.
• Ability to mentor and guide team members effectively.