Application Support Engineer
Accenture Kolkata
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Software License Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software-related problems, ensuring that systems operate smoothly and efficiently.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Software License Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software-related problems, ensuring that systems operate smoothly and efficiently.
You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance overall functionality. Your role will require you to stay updated on the latest software developments and best practices, allowing you to contribute effectively to the team's success and the organization's objectives.
Roles & Responsibilities:- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor and evaluate team performance to ensure alignment with project goals.
- Must To Have Skills: Proficiency in Software License Management.
- Strong understanding of software compliance and licensing agreements.
- Experience with software asset management tools and processes.
- Ability to analyze software usage data to optimize licensing costs.
- Familiarity with ITIL framework and best practices in service management.
- The candidate should have minimum 7.5 years of experience in Software License Management.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
AccentureKolkata
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network...
AccentureKolkata
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Grafana
Good...
AccentureKolkata
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales...