Customer Relationship Management Lead

This role is for one of the Weekday's clients

JobType: full-time

The ideal candidate should have strong organizational skills, excellent command of written and spoken English, and the ability to manage multiple responsibilities with accuracy. This position is well-suited for someone who is proactive, reliable, and comfortable working in a structured, fast-paced environment while providing consistent backend support to project operations.

Requirements

• Prepare and manage quotations using MS Excel, Word, and email
• Maintain accurate documentation and organized records of all business activities
• Draft clear, professional emails and business correspondence
• Assist in preparing daily reports and updates for senior management
• Coordinate with internal teams to ensure smooth workflow and communication
• Handle basic professional calls when required for coordination purposes
• Support project-related administrative and operational tasks
• Travel for site planning assistance when required

• Strong command of English, both written and spoken
• Excellent typing speed with high accuracy (mandatory)
• Proficiency in MS Office tools, especially Excel, Word, and Outlook
• Good understanding of email drafting and professional communication
• Basic calling and coordination skills
• Knowledge of Marathi, Hindi, or additional languages is an added advantage
• Prior experience in a back office or administrative role preferred
• Ability to stay organized, meet deadlines, and manage multiple tasks efficiently
• Proactive attitude with attention to detail and willingness to learn