Airport Ground Staff – Ticketing & Check-in

• Airport Ground Staff – Ticketing & Check
• in Company Overview: Airstriprealtech is a leading airport management company located in Bhubaneswar, Odisha, India.

We provide a wide range of services to ensure smooth and efficient operations at the airport, including ground handling, ticketing, and check-in services.

In this role, you will be responsible for providing efficient and friendly service to passengers at the airport, including ticketing, check-in, and boarding procedures.

• Greet and assist passengers at the check-in counter, ensuring a smooth check-in process.
• Issue tickets, process payments, and handle any ticketing inquiries or issues.
• Check-in passengers and their baggage, ensuring all necessary documents and identification are in order.
• Provide information to passengers regarding flight schedules, delays, and gate changes.
• Assist passengers with boarding procedures and ensure all safety protocols are followed.
• Handle any customer complaints or concerns in a professional and timely manner.
• Collaborate with other airport staff to ensure efficient and seamless operations.
• Maintain a clean and organized work area.

• High school diploma or equivalent.
• Previous experience in customer service or a similar role is preferred.
• Knowledge of airline ticketing and check-in procedures is an asset.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Must be able to work flexible schedules, including weekends and holidays.
• Must be able to pass a background check and obtain necessary airport security clearance.

• This is a full-time position, with a minimum of 40 hours per week.
• Shifts may vary and can include early mornings, evenings, weekends, and holidays.
• Work is primarily indoors, but may involve some outdoor duties.
• Must be able to stand for extended periods and lift up to 50 pounds.

If you are a self-motivated individual with a passion for customer service and a desire to work in the exciting and fast-paced airport industry, we encourage you to apply for this position.

Join our team and be a part of making travel a smooth and enjoyable experience for all passengers.