Assistant Manager / Business Development Manager - Sales

• New Business Development
• Meet a minimum of 5 new prospects daily and report to the Regional Sales Manager (RSM) or Deputy General Manager (DGM).
• Identify and develop new business opportunities aligned with company growth objectives.
• Create and execute strategic sales plans to onboard new accounts and nurture existing ones.

1. Sales Activities & Reporting

• Plan and carry out direct sales efforts to meet monthly revenue and volume targets.
• Generate daily sales activity reports and submit performance feedback to RSM/DGM.
• Track and maintain key performance indicators (KPIs) to ensure alignment with business goals.

1. Client Management & Relationship Building

• Cultivate strong relationships with existing clients to identify upsell/cross-sell opportunities.
• Follow up on leads and inquiries promptly to ensure conversion and client satisfaction.
• Regularly review client performance and resolve concerns to maintain loyalty and satisfaction.

1. Market Intelligence

• Collect and share competitor insights and market intelligence with the sales team and management.
• Target MNCs and major clients as assigned by management.
• Proactively generate leads and forward them to the Customer Service Manager (CSM) and RSM.

1. Sales Process & Documentation

• Coordinate with the Customer Service Manager (CSM) for quotations, proposals, and client communications.
• Ensure accurate documentation of all sales activities in the E-cargo portal and other CRM platforms.

1. Sales Performance Review

• Participate in weekly and monthly review meetings with Sales Team and DGM.
• Prepare and present detailed sales performance reports to the management team.

Required Skills & Competencies:

• New Business Acquisition: Strong prospecting skills and ability to secure new business.
• Sales Strategy Execution: Ability to achieve revenue and volume targets through structured planning.
• Market Intelligence: Skilled in collecting and analyzing market and competitor data.
• Relationship Management: Proven ability to build and maintain client relationships.
• Freight Forwarding Knowledge: Solid understanding of international logistics and supply chain practices.
• CRM & Documentation: Experience with CRM tools (preferably E-cargo) and sales documentation.
• Negotiation & Closing: Strong deal-closing abilities and contract negotiation skills.
• Communication: Excellent verbal and written communication skills.
• Team Collaboration: Ability to coordinate with sales, operations, and customer service teams.
• Persistence & Resilience: Tenacious with the ability to overcome obstacles and achieve goals.
• Organizational Skills: Highly organized with strong time and task management.
• Leadership Potential: Ability to lead initiatives and motivate peers towards collective goals.