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Teleperformance Global Services Private Limited Indore
Job Description
Roles and Responsibilities- Handle escalated issues from other teams and resolve them efficiently.
- Collaborate with internal stakeholders to resolve complex customer queries and concerns.
- Maintain accurate records of all interactions with customers using CRM software.
- 1-4 years of experience in BPO/Call Centre environment handling international voice process.
- Experience as a relevant customer service executive in a premium contact centre is mandatory.
- Excellent communication skills in English language; strong verbal and written communication abilities required.
- Ability to work under pressure; high stress tolerance necessary for this role.
- Skill Set required: Problem Solving, customer service mindset, ownership, and conflict resolution skill
- Flexible to work in all the shifts (Should be willing to work for the customer without having constraints to timings/shifts).
- Perk & Benefits
WM PartnersIndore
handling ability, verbal and written communication should be good.
Pace: The pace should be considered fast. To meet our vendors expectations we work in a very urgent environment.
Team Management: Team Management skills, team schedule, absence management...
vishal consultants, indoreIndore
Job Description
Job Description
We are looking for a passionate and experienced English Trainer to prepare students for competitive exams such as CAT, IPMAT, CLAT, GRE, GMAT, CUET , CIVIL and SAT. The trainer will be responsible for delivering...
Kotak Mahindra Bank LimitedIndore
Job Description
Sr. Sales Executive - TFE
Candidate needs to have minimum 2 to 3 years experience in above products and business.
Knowledge of end to end SCV Vehicles and used vehicle finance including TFE.
In depth knowledge of areas New &...