Product Sales Manager – Retail

Job Description

The position requires a strategic approach to client management, ensuring high-quality service delivery and collaboration across internal teams to capitalize on market opportunities.

• **Sales Management:** Ensure a consistent and profitable flow of CMS management services business.
• **Client Servicing:** Maintain high standards of client service, ensuring responsiveness to client needs.
• **Collaboration:** Work closely with the Relationship team to facilitate CMS facilities for new-to-bank (NTB) and existing clients.
• **Revenue Target Achievement:** Meet established revenue targets for CMS and Capital Markets management.
• **New Client Acquisition:** Drive efforts to acquire new clients, expanding the bank's market presence.
• **Training & Development:** Conduct regular training sessions for business groups on new CMS products and updates.
• **Process Implementation:** Develop and implement processes for effective management of CMS and Capital Markets transactions.
• **Stakeholder Engagement:** Regularly interact with internal and external contacts to promote CMS and Capital Markets services.
• **Reporting:** Provide necessary management information and updates through relevant MIS reports.

People Management or Self-Management Responsibilities:

• **Performance Management:** Establish, monitor, and achieve performance goals in consultation with the reporting manager.
• **Training and Development:** Mentor and train relationship teams to effectively promote CMS and Capital Markets products.

Risk and Internal Control Responsibilities:

• **Risk Mitigation:** Follow risk management policies and procedures to minimize operational, regulatory, and reputational risks.
• **Internal Control Systems:** Implement internal control systems and prepare relevant information for departmental audits as required.