Customer Service Associate – Domestic Voice Process

Job Description

Role: Customer Service Associate (Voice Process)

Eligibility:

Any Graduate / 10+2 / Diploma

BE/B.Tech & PG not eligible (without BPO experience)

Experience:

Freshers (0–11 months)

1–2 years (Domestic BPO experience only)

Salary:

Experience: 2.6 LPA | 17K Take Home

(Fixed CTC – Non-Negotiable)

️ Languages Required:

English

Hindi

Telugu

Work Details:

6 Days Working (1 Rotational Week Off)

Day Shifts

Work From Home after 3 months (based on performance)

Job Description:

Handle customer queries via calls (100–150 calls/day)

Understand and resolve customer issues effectively

Follow standard procedures and deliver quality service

Interact with customers across India

Required Skills:

Good communication skills

Typing speed: Minimum 20 WPM

Ability to handle pressure & customer interactions

Must travel independently (No transport allowance)

Key Benefits:

Incentives: 500 – 1,500/month

800 Internet Allowance (WFH)

Shuttle Service (Hi-Tech City Metro)

ESIC & PF Benefits

Training Details:

3 Months Training (OJT + Nesting)

Desktop & Headset Provided

WFH based on performance

️ Important Notes:

No leaves in first 3 months

Must work on public holidays (Comp-off provided)

Immediate Joiners Preferred

Interested candidates can DM or share resumes now!

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