Delivery Manager - Engineering

Responsibilities:

We are seeking a Delivery Manager Engineering to join our dynamic team at Principal. This outstanding opportunity allows you to lead innovative engineering initiatives and drive powerful outcomes in a fast-paced, collaborative environment. If you are passionate about technology and have a proven track record in delivering flawless solutions, this role is perfect for you!

• Own delivery, execution, and engineering outcomes for assigned programs and services.
• Translate business and platform strategy into executable engineering roadmaps.
• Act as the people manager and engineering enabler for Infrastructure Engineers reporting into the role.

• Provide technical leadership across cloud native and workspace engineering initiatives, including:
• Infrastructure & device automation
• O365 / Teams Telephony platforms
• Conferencing & physical workspace technologies
• Copilot, Data engineering and analytics pipelines (e.g., Snowflake)
• Lead end-to-end Agile delivery with full ownership of planning, estimation, execution, risk management, and release outcomes.
• Ensure engineering guidelines across:

1. Cloud security & DevSecOps
2. Automation-first build

• Guide teams on automation of provisioning, configuration, and compliance, reducing manual operations.
• Promote engineering rigor through building reviews, documentation, and architectural alignment.
• Enable adoption of new technologies (AI/ML, GenAI, automation guided by data) where relevant to workspace and infrastructure domains.
• Coordinate run & support operations, including Incident and Problem Management, ensuring SLA adherence while driving permanent fixes.

• Establish and continually improve delivery and execution frameworks, including:
• Risk & dependency management
• Defect prevention and RCA
• Operational maturity and automation coverage
• Use metrics and analytics to identify trends, bottlenecks, and improvement opportunities.
• Lead engineering-focused continuous advancement, guaranteeing that automation and data insights produce tangible efficiency and stability benefits.
• Ensure teams operate with clear SOPs, standards, and governance, aligned to enterprise expectations.

• Manage 8–15 direct reports, typically Infrastructure Engineers, Consultants, and Senior Engineers.
• Own staffing, onboarding, skill development, and backup planning.
• Coach engineers on:
• DevSecOps approach
• Proficiency in automation and data engineering
• Engineering ownership and accountability
• Drive performance management, including goal setting, feedback, and appraisals.
• Build a culture of psychological safety, learning, and engineering excellence.

• Partner with Portfolio Managers, Architects, and Business collaborators to ensure alignment and transparency.
• Contribute to organizational initiatives, cross-team forums, and engineering maturity programs.
• Act as a trusted delivery and people leader within the Engineering & Technology organization.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• ~12+ years of IT / Engineering experience, with exposure to delivery leadership or project leadership.
• Strong grounding in:
• Device Engineering (Intune, Autopilot, Client OS, SCCM, Imaging, etc)
• O365 (Exchange, Teams, Sharepoint, Power Platform, etc)
• Copilot
• Automation (Python, PowerShell, scripting)
• Infrastructure & workspace technologies
• Proven strengths in:
• Estimation and delivery planning
• People leadership
• Risk and stakeholder management
• Clear, crisp communication

This is your chance to create a significant impact and grow with a company that values innovation and excellence. We look forward to welcoming you to our team!

Additional Information:

Leadership at Principal

They need to understand our code of conduct and know the responsibility to comply. They stay respectful of diversity and differences and work towards building inclusive teams and partnerships.