Relationship Manager Jobs Opening in A Client of Freshersworld at MumbaiLess

Designation - Relationship Manager We are looking for an outgoing relationship manager to foster strong relationships with our clients. The relationship manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgeable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction.Duties Of Relationship Manager Maintaining regular communication with existing clientsIdentifying business opportunities/sales opportunitiesBuilding strong relationships with customersEnsuring client satisfactionCreating more value from long-term relationshipsCollaborating with the sales team and Sales ManagersCollecting feedback from business clients and relaying it to sales teamsAmending company practicesFollowing industry trendsFinding new ways to attract clientsIntroducing initiatives to build positive relationshipsUsing customer relationship management softwareNetworking with other Client Relationship ManagersDeveloping Client Relationship Manager expertiseContinued development of communication skills and negotiation skillsSpotting cross-selling opportunitiesAssigning customers to an Account ExecutiveImplementing sales plansAnalysing client needs to help build rapportPromoting the company’s products and servicesIdentify key staff in client companies to cultivate profitable relationshipsResolve customer complaints quickly and effectivelyForward upselling and cross-selling opportunities to the sales teamPromote high-quality sales, supply and customer service processesAim to preserve customers and renew contractsApproach potential customers to establish relationshipsGain solid knowledge of competitorsRequirements:Experience as a relationship manager, in customer service, or a similar role.Ability to build and maintain strong client and business relationships.Proficiency in Microsoft Office and CRM software.Excellent verbal and written communication skillsStrong computer skillsStrong interpersonal skillsExcellent customer service skillsStrong presentation skillsStrong organizational skillsAbility to work well in a team environmentAbility to work in a fast-paced environment

BA, BBA/BBM, BSc