Manager, IT Infrastructure Operations

Why CDM Smith?:

Check out this video and find out why our team loves to work here!

Join Us! CDM Smith – where amazing career journeys unfold.

Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Join our team, and together we will make a difference and change the world.

Creates and manages corresponding budgets and schedules. Evaluates related products and makes recommendations to senior management on new technologies and innovation. Directs and trains other staff members. Works from high level goals.

• Participates in the planning and manages the implementation of projects addressing servers, storage devices, applications platforms, and communications components. Includes new product installations and

• Maintains a comprehensive infrastructure asset inventory and ensures compliance with asset lifecycle requirements. Tracks operational purchasing and spending and maintains an insight into operational budget status.
• Directs the logistics and support of infrastructure assets and technology in branch offices, data centers, and other physical facilities. Guides the planning, scheduling, and implementation of technology, with respect to office moves and other facilities projects.
• Develops, monitors and ensures the timely execution of service level agreements (SLA) for integrated enterprise systems. Assists in routing and tracking infrastructure related issues escalated by the support staff and various teams. Manage vendor and consultant relationships as required, verifying that issues are resolved and that deadlines are met.
• Identifies and directs the automation of workloads to improve performance, reduce costs, and reduce maintenance for servers, storage devices, and communications systems components. Identifies opportunities for operational process and system enhancements and makes recommendations accordingly.
• Manages the support of production systems and manages support incidents by researching, coordinating resources, communicating with IT and business staff to resolve root causes and restore systems performance.

• Performs other duties as required.

• Advanced knowledge of routing, switching, Virtual Private Networks (VPN), firewalls, load

• Advanced knowledge of Structured Query Language (SQL) and/or Oracle databases.
• Advanced knowledge of servers, storage devices, applications platforms, and communications.
• Advanced ability to create complex, custom scripts and/or configure orchestration products to complete complex tasks.
• Excellent skills and background in Microsoft server products and in supporting an Active Directory environment.
• Strong knowledge or experience supporting Linux required.
• Strong interpersonal and customer relations skills.
• Excellent verbal and written communication and organizational skills.
• Ability to prioritize and manage multiple tasks both individually and as a team member.
• Excellent IT project management skills.

Strong interpersonal and customer relations skills. Excellent verbal and written communication and organizational skills. Ability to prioritize and manage multiple tasks both individually and as a team member. Excellent IT project management skills.

Equivalent additional directly related experience will be considered in lieu of a degree.

Amount of Travel Required: No Travel is required

Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

Additional Compensation: All bonuses at CDM Smith are discretionary and may or may not apply to this position.