Operations Manager, Operations Manager, BLT3

We're seeking Operations Manager at BLT3. In this role, you will be responsible to expand and manage operations Under the Roof and Out on Road. An exciting role in which you will be managing a team consisting of Team leads, Station associates and supervisors

Title: Manager I, Operations

• Understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement
• Be data driven, develop and report performance metrics and identify opportunities for improving Customer Experience.
• Develop efficient people management skills in leading a team of Team Leads, Station associates and Out on road associates

• Proficient Data analysis skills in Excel
• Should be flexible with shifts

• People management, efficiently manage a diverse team
• Derive data driven actionable insights to improve delivery & customer experience
• Be proficient in both UTR & OTR operations

Start the day with Station Gemba, followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day, while having loads of fun with a very engaging team.

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 1+ years of performance metrics, process improvement or lean techniques experience

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.