AM/Manager – Communications, Mumbai

Note: Experience in the social sector is mandatory.

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You will work closely with programme teams to translate on-ground work into impactful narratives for diverse audiences.

Key Responsibilities:

1. Design & Visual Communication

• Create social media creatives, campaign materials, and event collaterals using Canva aligned with brand identity
• Support design of reports, brochures, presentations, and donor materials
• Use Adobe Illustrator/Photoshop for advanced design needs when required
• Edit short videos and reels capturing field impact and storytelling moments
• Maintain visual consistency across all communication outputs
• Manage communications calendar and ensure timely content delivery

1. Social Media & Digital Presence

• Own day-to-day management of social media platforms (Instagram, LinkedIn, YouTube, X)
• Plan and schedule content, write captions, and engage with audiences
• Track performance metrics and basic analytics to improve content strategy
• Stay updated on digital trends and integrate relevant practices
• Ensure alignment of tone, voice, and messaging across platforms

1. Website & Digital Content Management

• Update and maintain website content across programmes, events, and reports
• Coordinate with teams to ensure timely publication of updates and stories

1. Storytelling & Field Content

• Visit field locations to collect stories, visuals, and insights
• Develop case studies, quotes, and narrative content from field engagement
• Maintain a structured repository of stories, images, and content assets
• Write across formats: captions, articles, newsletters, donor updates, and scripts

1. Campaigns & Collaboration

• Support and execute communication campaigns and advocacy initiatives
• Capture real-time content during events and field activities
• Collaborate with cross-functional teams for integrated storytelling
• Support planning, coordination, and timely execution of communication outputs

Required Skills & Experience:

• 4–5 years of experience in communications, content creation, digital marketing, or related fields.
• Strong portfolio showcasing writing, design, or multimedia content.
• Proficiency in Canva (mandatory); working knowledge of Adobe Photoshop and Illustrator.
• Experience managing social media platforms and content calendars.
• Ability to create and edit short-form videos and reels.
• Strong writing skills across formats and audience types.
• Basic understanding of Google Analytics (Google Ads is a plus).
• Experience managing or updating websites (CMS preferred).
• Strong organisational skills and ability to handle multiple deadlines.

Education: Bachelor's or Master's degree in Communications, Journalism, Marketing, or related field

Additional Requirements:

• Willingness to travel for field visits (within Mumbai and occasionally across Maharashtra)
• Strong ownership mindset, attention to detail, and ability to work independently
• Comfortable working in ambiguous, evolving environments

Hiring Process:

• Hiring Note: Applications will be reviewed on a rolling basis. This job is first posted on May 26, 2026 on Ground Zero

For any questions, ping us on WhatsApp chat: +91-8058331557