Store Manager

apartmentHeads Up For Tails placeMeerut calendar_month 

Job Description

As the Store Manager, the individual needs to plan and direct the day-to-day operations of the store. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.

S/he needs to maintain high store standards and conditions and foster a positive environment.

Responsibilities
  • Achieving financial objectives by preparing an annual budget, scheduling expenditures,
analysing variances, initiating corrective actions.
  • Identifying current and future customer requirements by establishing rapport with potential
and actual customers and other persons in a position to understand service requirements.
  • Ensuring availability of merchandise and services
  • Formulating pricing policies by reviewing merchandising activities, determining additional
needed sales promotion, authorizing clearance sales, studying trends.
  • Implementing security systems and measures.
  • Ensuring the safety and cleanliness of the store
  • Maintaining the stability and reputation of the store by complying with legal requirements.
  • Determining marketing strategy changes by reviewing operating and financial statements and
departmental sales records.
  • Maintaining operations by initiating, coordinating, and enforcing program, operational, and
personnel policies and procedures.
  • Contributing to team effort by accomplishing related results as needed.
  • Training & mentoring the new hires
  • Maintaining a fully stocked store
  • Ascertaining customers needs and wants
Qualifications
  • 5-10 years of relevant experience
  • Bachelor's/Master's degree in the relevant field
  • Excellent communication skills (verbal & written)
  • Proven working experience in retail sales
  • Customer service focused
  • Animal Lover Preferred

Skills: sales,store,retail,customer service

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