Technical Business Analyst

apartmentSkySun placeMohali scheduleFull-time calendar_month 

Job Location - Mohali (Night Shift)

Business to Technology translation
  • Work with business stakeholders to understand goals, constraints, and priorities
  • Challenge vague or rapidly changing requirements to uncover the real problem
  • Convert business needs into structured, technically aware requirements
System & Workflow Analysis
  • Map end-to-end workflows across CRM, middleware, and web applications
  • Identify downstream impacts of proposed changes (data, integrations, users)
  • Highlight technical trade-offs, risks, and sequencing implications
Delivery Enablement
  • Break down work into clear, actionable requirements for engineers
  • Define scope boundaries and prevent uncontrolled scope creep
  • Support engineers with clarifications, acceptance criteria, and context
Change & Prioritisation Control
  • Help leadership understand the technical cost and complexity of changes
  • Assist in prioritisation decisions based on effort vs impact
  • Maintain alignment between fast-moving business needs and system stability

Requirements

4+ years of experience in a Business Analyst, Systems Analyst, or Product Analyst
role
  • Experience working closely with engineering teams on software products
  • Strong understanding of APIs, integrations, data models, and system workflows
(conceptual, not coding)
  • Ability to reason about technical impact without being a developer
  • Excellent written and verbal communication skills
  • Comfortable working in ambiguous, fast-changing environments
  • Experience working with CRM + ERP platforms (Salesforce, HubSpot, SAP etc.)
  • Exposure to cloud-based (or serverless) systems
  • Experience in operations-heavy domains (field services, logistics, fintech, solar, etc.)
  • Experience working with international stakeholders
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