Delivery Manager

apartmentTechAhead placeNoida calendar_month 

Job Description

Role Overview

We are looking for a Delivery Manager to lead end-to- end delivery of digital engineering projects, ensuring high client satisfaction, operational excellence, and business growth across key accounts.

Key Responsibilities
  • - Own delivery of mobile apps, web platforms, cloud, and AI/ML solutions for global clients
  • Manage multiple accounts/projects ensuring on-time, high-quality delivery
  • Collaborate closely with Engineering, QA, Product, DevOps, and Design teams
  • Drive Agile/Scrum execution, sprint planning, and release management
  • Act as the primary escalation point for clients and proactively manage risks
  • Build strong client relationships to ensure CSAT, retention, and account growth
  • Identify and drive upsell/cross-sell opportunities in existing accounts
  • Track and optimize KPIs – utilization, revenue, margins, delivery timelines, CSAT
  • Support presales, solutioning, and estimation for new opportunities
Key Requirements
  • - 8–15 years of experience in Delivery / Program / Project Management (IT services)
  • Strong exposure to digital engineering (Mobile, Web, Cloud, AI/GenAI projects)
  • Experience managing US/UK clients and distributed teams
  • Deep understanding of SDLC, Agile methodologies, and delivery governance
  • Excellent stakeholder management, communication, and leadership skills
  • Proven ability to handle complex programs and client escalations
Preferred Skills
  • - PMP / Scrum certification
  • Exposure to AI/GenAI, cloud platforms (AWS/Azure/GCP)
  • Strong business acumen (revenue, margin, forecasting, account scaling)

About Us

TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions. With over 16 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence.

At Tech Ahead, we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients.

Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies!

Required Skills

Delivery Management Stakeholder Management Communication

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