Manager, Quality Assurance - Digital Analytics (L09)
Job Description
About WhiteCrow
We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level.In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.
About our client
Our client operates in the consumer financial services space, focusing on making everyday purchases and essential needs more accessible through flexible financing solutions. They support individuals across their financial journey—from obtaining their first line of credit to managing long-term financial flexibility—by enabling more informed and responsible credit decisions.
Our client has built a vast network that connects consumers with a wide range of small and mid-sized businesses, as well as providers in the health and wellness sector. Through this ecosystem, they play a meaningful role in supporting both customer financial well-being and the growth of businesses that form a critical part of the broader economy.
As a Manager, Quality Assurance - Digital Analytics (L09), you will be responsible for...- Leading, managing and set up tagging and cookies auditing tools for automating manually tested scenarios and user journeys into automated scripts/flows across multiple our client platforms.
- Performing code audits on tag management systems for feature enhancements, run regression testing
- Provideing QA requirements, review & validate implementation of analytical, marketing technologies, across our client digital platforms via tag management systems
- Mentoring and guiding team members on QA tools and processes
- 2 to 5 years of hands-on experience on any one of the tools to set up automation like Observepoint across consumer-facing websites, identify & report out test results
- 1 to 3 years of hands-on experience in JavaScript, HTML, CSS or web design with ability to independently deliver on basic JavaScript concepts, set up algorithms/define flows for quality analyst role (QA)
- 1 to 3 years working experience/knowledge in Tag management tools like Tealium, Adobe Launch, or Google Tag Manager
- Working knowledge & understanding of core concepts / metrics in retail finance
- Problem solving mindset & Self-starter
- Skills: Digital Analytics Fundamentals, Data Layer & Implementation Design, Analytics QA & Data Validation.