Operations Engineer Jobs Opening in For a Client of TeamLease Digital at GurugramLess

1. L1/L2 Operations Engineer – FlowOne, UIV & NCOM Exp-4-5YrsRole summary: The L1/L2 Operations Engineer monitors and operates the FlowOne, UIVand NCOM platforms for existing fulfilment, lifecycle and inventory use‐cases. They managedaily operational activities, check workflow executions across FlowOne and NCOM, ensureinventory synchronisation with UIV, provide first and second-line troubleshooting, andescalate issues to development or platform teams when necessary. The role does notinclude cloud platform administration but requires awareness of basic platform concepts.Key responsibilities:● Monitor application health across FlowOne, NCOM and UIV: track dashboards,alerts, job queues and resource statuses.● Execute existing use‐cases: initiate service orders and lifecycle operations (create,deploy, upgrade, scale, heal and terminate) using FlowOne and NCOM; verify thatinventory updates in UIV reflect the actual network.● Incident handling: diagnose failed automation tasks; capture logs and timestamps;classify whether the issue lies in FlowOne, NCOM, UIV or external platforms; raisetickets and provide evidence for escalation.● Troubleshooting: analyse lifecycle logs, API calls and payloads; check packageonboarding status; validate integrations among FlowOne, NCOM and UIV; re‐triggeroperations where permitted.● Coordinate with platform teams: when failures are caused by Kubernetes, OpenStackorCNF/VNF runtime issues, gather evidence and hand over to platform owners.● Maintain runbooks and SOPs: document standard operating procedures, knownissues and resolution steps; update after root‐cause analyses.● Support change and release activities: participate in controlled changes to existinguse‐cases, such as package updates, configuration changes or integrationadjustments; validate results after upgrades.Required skills and experience:● Operational experience with NFV/MANO concepts: understanding of networkfunction lifecycle management, service descriptors and package onboarding.● Hands‐on experience operating FlowOne, NCOM and UIV platforms or similar OSSautomation systems.● Ability to interpret logs and API responses, troubleshoot REST or SOAP calls andmanage incidents following ITIL processes.● Awareness of cloud platform basics (Kubernetes/OpenStack) to recognize externalcauses of automation failures; competent with Linux for log collection.● Strong communication and teamwork skills; willingness to work in shift patterns for24×7 coverage.Desirable skills:● Experience with other Nokia Digital Operations products (Orchestration Center,Assurance Center).● Knowledge of TM Forum Open APIs and data models.● Ability to script simple tools or parsers in Python or Bash.● Telecom background in core networks or service provisioning.

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