Application Support Engineer

apartmentAccenture placeGurgaon calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Multiplatform Front End Development React
Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications.

The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Collaborate with cross-functional teams to understand system dependencies and impact of issues.
  • Document findings and resolutions to build a knowledge base for future reference.
  • Assist in the implementation of process improvements to enhance system stability and support efficiency.
  • Support junior team members by sharing knowledge and providing guidance when needed.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in Multiplatform Front End Development React.
  • Experience with front-end debugging and troubleshooting techniques.
  • Familiarity with version control systems and collaborative development workflows.
  • Understanding of web technologies including HTML, CSS, and JavaScript frameworks.
  • Ability to analyze and interpret system logs and error messages to identify root causes.
  • Strong problem-solving skills with attention to detail in complex software environments.
Additional Information:
  • The candidate should have minimum 3 years of experience in Multiplatform Front End Development React.
  • This position is based at our Gurugram office.
  • A 15 years full time education is required.
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