Sales Service Engineer

Job Description

Company Description -

A.R Marketing & Services specializes in delivering comprehensive solutions in HVAC Systems and MEP Services. Our expertise extends from the project design phase to product selection, timely delivery, and after-sales service. We are a team of technocrats engaged in offering total solutions to HVAC, Hydro-pneumatic, PlumbingandFire fightingSystems. We are associated right from the project design stage in understanding the requirements of the clients, selection of the products, ensuringtimelydeliveries,& providingafter salesservices. Our collaboration with some esteemed companies include:

• Channel Partner for ABB India in HVAC segment (VFD)
• Distributors ofSoclaWATTS (Valves)
• Distributors of Del PD pumps Ltd. (Pumps)
• Authorized Dealers forSinexcel(AHF)

Guided by our commitment to safety, high-quality outcomes, and strong client collaboration, we strive to provide exceptional services that surpass expectations.

Responsibilities:

Product Sales Engineer:

• AsaProduct Sales Engineer, you will beresponsible forsales & promotion of our product line.
• Responsiblefor trainingthe customer's technical hands inday-to-dayproblem solving, fault finding and incorporating minor modifications in their systems relating to our products.
• Goodwill ambassador to the customers, solving their problems quickly and effectively and meeting the commitments of our sales teams.
• Regular collaboration withthe sales teamswithtechnical support, ensuring completion of work as per commitments, providing customer feed backs and infinalisingAMC/CMC.
• Achieving monthly goals andtargetswhileensuring the maximum profitability for the company.
• Organizing andconductingmarket awarenessseminarsandpresentationsfor our products in the market.

What to expect:

• Receive hands-on training and field exposure to developexpertisein HVAC, hydro-pneumatic, fire-fighting, and industrial systems.
• Gain opportunities to work on diverse projects and real-world applications, enabling you to build strong technical, service, and solution-driven capabilities.
• Travel to client locations as per requirements.

Working hours:

Working hours are typically Monday to Saturday, 10 am 6 pm.

Extra hours arelikely whenon field orin caseofemergency visit.

Required Qualifications:

• Bachelor's degree or diploma in Mechanical, Electrical, or equivalent engineering field.
• Strong Troubleshooting skills in Maintenance & Repair of technical equipment.
• Experience in providing Field Service and performing Technical Support.
• Excellent Communication skills to collaborate with clients and team members.
• Ability to adapt to on-site working conditions in a dynamic and fast-paced environment.
• Proficiency with diagnostic tools and strong problem-solving capabilities.
• Prior experience in the HVAC or MEP industry is a plus.