Infra Dev Specialist

Job Description

• Strong CMDB design and Service Mapping execution.
• Deep hands on with Event Management alert rules correlation topology aware logic.
• MID Server architecture Integration Hub REST.SOAP integration patterns.
• Proficient JavaScript Glide APIs Flow Designer. Orchestration.
• Practical AIOps knowledge noise reduction root cause hints anomaly detection.
• ServiceNow CSA ITOM Implementation Specialist.
• ITIL v4 Foundation.

• Lead Discovery across on-prem and cloud credential strategy probe sensor tuning schedules and MID topology.
• Deliver Service Mapping for critical applications maintain Service Graph relationships.
• Implement Event Management at scale alert normalization correlation rules suppression deduplication anomaly detection.
• Build integrations with Dynatrace SolarWinds Nagios CloudWatch using Integration Hub and transform maps.
• Define and run auto remediation via Flow Designer Orchestration.
• Establish CMDB governance health KPIs reconciliation certification cycles.
• Mentor junior engineers and contribute to standards and best practices
• Experience with ACC Service Graph Connectors Jira integration.
• Exposure to cloud discovery AWS Azure GCP.