Warehouse Supervisor

Job Description

Reporting to: Head of Operations

About Knoxx Foods

Knoxx Foods is a fast-growing B2B food ingredient supplier serving manufacturers and foodservice distributors across Australia. We are known for our strong supply chain, high-quality products, and customer-focused approach. As we continue to grow, we are looking for a reliable and hands-on Warehouse Supervisor to manage daily warehouse and logistics activities and support continuous operational improvement.

Position Summary

The Warehouse Supervisor is responsible for overseeing the day-to-day warehouse and logistics operations, ensuring accurate stock handling, timely dispatch, safe work practices, and effective coordination with transport and container-handling partners.

This role offers a clear career pathway to Operations Officer, Operations Manager, and Supply Chain Manager, making it ideal for someone seeking long-term stability and growth within operations and supply chain management. On the job training and mentorship will be available to move up on this path.

Key Responsibilities

• Organise and maintain an efficient warehouse layout to support smooth storage and product movement.
• Oversee the receiving, inspection, and correct storage of incoming goods.
• Ensure goods are clearly labelled with batch/lot numbers and Best Before Dates for full traceability.
• Coordinate accurate order picking, packing, and labelling as per customer requirements.
• Ensure strict adherence to FIFO (First In, First Out) stock rotation.
• Conduct regular stock counts and investigate discrepancies in a timely manner.
• Identify damaged, expired, or non-conforming stock and report issues promptly.

• Plan and coordinate daily dispatch schedules to ensure on-time and cost-effective deliveries.
• Liaise closely with transporters to arrange truck scheduling, delivery timing, and route planning.
• Coordinate with container unpacking teams and transport providers for container drop-off, unpacking, and pick-up schedules.
• Prepare, check, and maintain all dispatch and logistics documentation, including consignment notes, manifests, and pallet transfer records.
• Maintain accurate CHEP / LOSCAM pallet exchange records.
• Follow up with freight forwarders and transport partners to avoid delays or demurrage issues.

• Operate High Reach forklift whenever required, while also coordinating tasks with designated forklift drivers.
• Supervise container unpacking activities to ensure accuracy, safety, and proper handling of goods.
• Ensure trucks and containers are loaded and unloaded accurately, either by operating the forklift directly or supervising team members.
• Ensure all goods are handled carefully to maintain product quality and minimise damage.

• Ensure forklifts, warehouse equipment, and delivery vehicles are serviced and maintained in a timely manner.
• Coordinate routine servicing, repairs, and compliance checks for forklifts and trucks.

Report equipment faults immediately and follow up to minimise operational downtime.

• Maintain a clean, organised, and food-safe warehouse environment at all times.
• Ensure compliance with food safety standards, WHS requirements, and internal SOPs.

Monitor safe work practices and report hazards, incidents, or near misses promptly.

• Manage warehouse staff and driver effectively.
• Work closely with transport partners, and internal teams including sales, procurement, and administration.
• Communicate clearly to ensure smooth daily operations and timely order fulfilment.
• Support and guide team members with a calm, practical, and professional leadership style.

• Experience in operations, logistics, warehousing, or team supervision (industry background flexible).
• Strong coordination, planning, and problem-solving skills.
• Use of Carton Cloud and ability to manage schedules, documentation, and multiple priorities accurately.
• Comfortable using computers, email, and basic Excel.
• Willingness to learn food safety requirements, warehouse systems, and forklift operations.
• High Reach Forklift Experience.
• Physically capable of assisting with warehouse tasks when required.
• Reliable, mature, and able to take ownership of operational responsibilities.

• Stable, full-time role with attractive salary structure plus superannuation within a growing and well-structured food business.
• Perks like company laptop, phone, daily breakfast and lunch in the office.
• Clear long-term career pathway into Operations and Supply Chain leadership roles.
• Supportive management and structured training.
• Respectful workplace culture that values accountability, consistency, and continuous improvement.