Front Desk Executive (Fresher/sales)

Job Description

About The Opportunity

A fast-growing organisation in the technology-enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client-facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders.

We are hiring an on-site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.

• Welcome and register visitors: verify identity, issue visitor passes, and escort/coordinate with host teams.
• Answer, triage and route inbound calls on a multiline phone system; record accurate messages and escalate urgent enquiries.
• Manage reception-area operations: mail and courier handling, supply inventory, and maintaining a clean, professional lobby.
• Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV/setup requests.
• Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
• Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility/security teams.

Skills & Qualifications

• High school diploma or equivalent; college coursework preferred.
• Clear verbal communication in English and proficiency in a local language.
• Experience or demonstrable ability in frontline phone handling and visitor-facing roles.
• Proficiency with multiline phone systems and basic switchboard operation.
• Working knowledge of Microsoft Office (Word, Excel) and email/calendar tools (Outlook/Gmail).
• Accurate data entry, record-keeping and basic administrative skills.

• Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.
• Prior experience in corporate reception, hospitality, or facility administration roles.
• Customer service or front-office certification/training.

• Structured on-the-job training and clear growth path into administrative, HR or facilities roles.
• Collaborative, professional office environment with supportive colleagues and stable on-site shifts.
• Competitive salary, statutory benefits and timely payroll; location-specific allowances where applicable.

Join Mindtel's front-office team and build a strong foundation in corporate operations.

Skills: operations,clear,customer,administrative,microsoft office,office,crm,basic