Senior IT Analyst Applications (WD Integrations Techno Functional Analyst)

Job Description

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

We are seeking a skilled Senior IT Analyst Applications (WD Integrations Techno Functional Analyst) to join our Workday Application Ops -CAT IT Division.

The preference for this role is to be based out of Bangalore – Caterpillar PSN

What You Will Do:

Sr IT Analyst/WD Integrations Techno Functional Analyst plays a key role in guiding the continued design, maintenance, and support of integrations with Workday.

• Participates in developing, coding and testing Workday integrations for multiple projects
• Participate in preparing technical and procedural documentation required in application system development
• Maintain and monitor integration schedules, notifications, and performance
• Review technical alerts to identify and address impacts to integrated solutions
• Optimize integration design
• Also, plays a key role in guiding the continued design, maintenance, and support of the Workday Talent and Performance, Recruiting, Onboarding, CoreHCM, Time Tracking, Payroll and Compensation functional areas.
• While the Analyst is an integral part of the HRIS, they are the technical subject matter expert determining how we adopt and optimize Workday's capabilities and design solutions.
• The Workday Integrations Analyst is also the Tier 2/3 support resource responsible for educating end-users, supporting case management, and responding to time-sensitive inquiries in their respective areas.
• Conduct working sessions with business users to gather, understand and analyze business requirements for designing, implementing, and maintaining Workday integrations and related processes
• Provide Consulting services and technical architecture design solutions to business partners on Workday Integrations
• Provide techno functional support on integrations within Workday HCM modules with strong experience in Recruiting Core HCM, Payroll, Benefits and Time Tracking
• Provide subject matter expertise on key business process decisions related to industry and/or functional areas
• Analyze business process to identify and propose new business process or program changes to address business specific requirements and provide continuous improvement.

What You Will Have:

• Degree or equivalent experience desired
• Bachelor's degree in IT or related field
• 5-10 years of IT experience and 4-5 years of Workday experience.
• Workday Integrations Pro Certification
• Workday techno functional consultant with experience in business process configuration and integrations in modules, and should also have an experience in Workday Security
• Strong skills to work with onshore, offshore team model.

Technical Skills:

• Experienced in developing Workday integration tools – Studio, CCW, PICOF, PECI, WECI, EIB, Web services, XSLT, reports, BIRT
• Knowledge of SQL, Unix, XML, ETL and database technologies
• Advanced Excel skills: including pivot tables, macros, charts, graphs, linking and formulas
• Experienced in creating reports and tools

Desired Qualifications:

• 5 years working experience in HR, Finance or IT
• Knowledge of Core HCM, Payroll processes, Benefits and Time Tracking
• Excellent verbal and written communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership
• Demonstrated analytical and collaborative skills.
• Ability to maintain confidentiality of sensitive information
• Knowledge of Snowflake and SnapLogic
• Project management experience
• Prior vendor management or contract service level management
• Prior experience supporting a Financially Significant Application
• Prior experience with SOX Controls
• Prior experience with IT General Controls
• This position requires candidate to work a 5-day -a -week schedule in the office

Skills Desired:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

Level Extensive Experience:

• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.

Level Extensive Experience:

• Analyzes system requirements and translates them into detailed design specifications.
• Designs complex application architectures that meet performance, scalability, and reliability requirements.
• Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.
• Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.
• Troubleshoots complex design issues and provides innovative solutions.
• Prepares technical design documents and blueprints for applications.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Level Working Knowledge:

• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Extensive Experience:

• Plays an active or leading role in recording and storing requirement documents in various forms.
• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
• Produces detailed functional and information requirements models and documentation.
• Trains others on requirements walkthroughs and quality reviews.
• Utilizes automated diagramming tools to ensure traceability of requirements.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Level Extensive Experience:

• Designs and develops applications or technology interfaces and bridges.
• Documents existing best practices for system or technology integration processes.
• Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
• Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.
• Discusses with line areas on data, technology and application integration issues.
• Advises others in how to integrate projects across multiple technologies.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.

Level Extensive Experience:

• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Supervises the testing of complex, multi-platform and distributed applications.
• Designs processes to ensure that the system meets and maintains requirements and expectations.
• Coaches end users on the development of test data and test scenarios for system validation.
• Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Level Working Knowledge:

• Discovers, analyzes, and resolves hardware, software or application problems.
• Works with vendor-specific diagnostic guides, tools and utilities.
• Handles calls related to product features, applications, and compatibility standards.
• Analyzes code, logs, and current systems as part of advanced troubleshooting.
• Records and reports specific technical problems, solving processes and tools that have been used.

What You Will Get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

• Personal and professional development through Caterpillar s employee resource groups across the globe
• Career developments opportunities with global prospects

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

June 19, 2026 - July 2, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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