Domain Lead - Cloud & Managed Apps
About Our Client
The hiring company is a large organization in the multinational personal care and Cosmetics industry. They are known for their focus on innovation and leveraging technology to drive business excellence.
Job Description
Team Management & Leadership
Lead, mentor and coordinate the India Tech Hub Cloud team as Deputy of GBT Cloud Domain Lead, ensuring effective delivery of services and projects...
Management of the local team: GBT extended Team, Internal run team, and contractors run team including 24/7 shift management
Cross-Team Liaison
Serve as the main point of contact and facilitator between the India Tech Hub team and the Global Cloud team, ensuring clear communication , alignment of priorities and knowledge sharing
Service Oversight
Oversee the management , maintenance, and continuous improvement of Cloud lines : Managed Platform (Design Infra As Code, Middleware, Data Base and Containers), Cloud Foundation (Cloud Services, System and Back Up)
Integrate Cloud projects to workloads and roadmap of his team
Governance & Compliance
Ensure all activities comply with internal policies-, security standards and regulatory requirements
Reporting & Documentation
Consolidate and report on service performance, incidents, risks and project progress to stakeholders.
Implement KPI's of service line, report,Continuous Improvement
- In charge of continuous service improvement plan
- Oversee and prioritize workloads, ensuring resource allocation aligns with Cloud run, roadmaps, objectives and project timelines.
- Contribute and lead the Internal and External Audits and remediation plan
- Ensure India Tech Hub Run Team Monitors service health, performance, and compliance, and proactively address risks or gaps.
- Support change management and incident response processes
- Ensure the 24/7 availability, performance, and security of the Global Capability Center's IT infrastructure Cloud.
- Responsible for the Quality of Project Delivery and RUN services for Cloud domain.
- Ensure all technical documentation, procedures, and policies are up-to-date and accessible.
- Adopt Service Now as the tooling to support all key IT processes.
- Lead regular coordination meetings and status updates between India Tech Hub and Cloud teams.
- Facilitate knowledge transfer, training, and upskilling within the India Tech Hub team.
The Successful Applicant
A successful Domain Lead - Cloud & Managed Apps should have:
Technical Competencies- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- 15+ years of experience in IT infrastructure, with at least 3 years in a management or team lead role.
- Experience managing multi-site or international teams is highly desirable.
- Proven track record overseeing Cloud : Managed Platform (Design Infra As Code, Middleware, Data Base and Containers), Cloud Foundation (Cloud Services, System and Back Up)Professional Competencies & skills
- Ability to work effectively with people in different zones/cultures
- Proven ability to lead, motivate and develop Teams
- Strong organization and communication skills
- Able to manage multiple priorities and projects simultaneously
- Analytical mindset, able to resolve conflicts and make decisions under pressure
- Comfortable working in fast-paced, dynamic and international environment
- Commitment to delivering high-quality , reliable and secure IT services
- Cybersecurity sensitivity
- High integrity and professionalism
- Fluency in English
- Working during CET times
- A competitive salary package
- Generous holiday leave to support work-life balance.
- An opportunity to work with cutting-edge technology in the FMCG sector.
- A collaborative and innovative work environment in Hyderabad.
If you are passionate about technology and excited to contribute to the cosmetics/toiletries industry, we encourage you to apply for this exciting opportunity