URBN Vendor Relations Coordinator - India

Role Summary:

The selected individual will support both UK/EU and US Vendor Relations Teams, while acting as support in all areas affiliated with vendor compliance as it relates to URBN policies, procedures, and systems,

Role Responsibilities:

• Work directly with the vendor, Vendor Relations team, and Tradestone support team to resolve specific training and process issues
• Assist buyers with PO management questions relating to Tradestone
• Gain a working knowledge of the vendor registration process, to serve in a support role as needed

• Assist with training URBN vendors during the vendor registration process by scheduling and executing informational training sessions, as needed
• Assist vendors with all questions concerning URBN requirements, policies, and procedures outlined on the Vendor website, with a special understanding of differences between UK/EU & US

• Daily support for vendors creating Packing List & Commercial Invoice documents in Tradestone (URBN PLM)
• Work closely with Accounts Payable to re-direct Payment inquiries to correct stakeholder
• Assist vendors in working with 3^rd Party Ticket providers to place orders / troubleshoot
• Partner with URBN Distribution Centers to validate compliance requirements and/or communicate compliance changes

• Ability to make decisions in the best interest of the Vendor/Buyer relationship to support URBN Compliance requirements
• Use learned expertise of URBN requirements and systems to support procedural changes to maximize Vendor compliance/system performance

Role Qualifications:

• Strong Organizational skills and attention to detail
• Excellent communication, phone, and writing skills
• Must be comfortable interacting with diverse groups of suppliers
• Ability to effectively manage time and adapt to an everchanging environment
• College degree, or at least 2 years of college and two years of related experience
• Prior experience in customer service or retail environment preferred

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The Perks:

N/A