Senior QA Engineer

Job Description

Job Requirements

About the Role

The Senior QA Engineer is responsible for ensuring the quality and reliability of software applications and platforms before they are released to end users. This role involves collaborating with cross-functional teams to understand how the technology stack aligns with business outcomes, identifying process bottlenecks, and contributing to continuous improvement initiatives.

Key Responsibilities

• Collaborate with teams to understand how the technology stack supports business outcomes.
• Identify and address bottlenecks in work processes and suggest improvements.
• Coordinate with teams to define success metrics for process improvements.
• Test and maintain software applications and related programs using various development tools.
• Research and recommend frameworks and architectural/code design patterns.
• Promote operational excellence through practices such as unit testing, SLA establishment, and programming for resiliency and scalability.
• Contribute to product development by capturing and communicating customer feedback.
• Review skill and expertise requirements to meet team goals and identify staffing needs.
• Mentor individual contributors and managers by sharing experience-based advice and recommendations.

• Deliver and effectively track all assigned deliverables.
• Ensure timely closure of open items.

What We Are Looking For

• Bachelor's degree in a BE

• Proven experience in Banking Financial Services and Insurance

• Strong understanding of software testing methodologies and tools.
• Ability to anticipate and resolve process bottlenecks.
• Experience with unit testing, SLAs, and scalable programming practices.
• Excellent communication and collaboration skills.
• Ability to mentor and guide team members effectively.