Sales Operations Senior Analyst
Designation: Sales Operations Senior Analyst
Qualifications:Any GraduationYears of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Job DescriptionTitle: Sales Excellence – Sales Operations Resale Support Senior Analyst
Role (Job Profile): Ecosystem Sales Support Senior Analyst (ESS)
Management Level: Senior Analyst (ML10)
About Accenture:At Accenture, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things.
Together, we can create positive, long-lasting change.
We are:Sales Excellence. Sales Excellence at Accenture empowers our people to compete, win and grow. We provide everything they need to grow their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.
You are:You believe in the power of networks. You have a gift for building relationships that create value and win-win situations for everyone. You are curious about technology and dig deep to understand how it can help solve a client’s problems or achieve their business goals.
You are also skilled at managing details and logistics to ensure all the dots within the network are connected.
What are we looking for? Here’s what you need:- Undergraduate degree or comparable coursework/experience
- English language fluency (oral and written)
- A minimum of 1 or more years of experience doing similar work
- Business Basic Finance education
- Understanding of the Accenture sales process
- Experience working remotely in a virtual, global environment.
- A home office or work area that is suitable for productive remote work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure.
You will be a part of the Sales Operations Resale Support team, helping Accenture Technology Resale Team with the administrative support related to the Resale of Technology Hardware, Software, Maintenance and Licenses Renewals, from creating the Accenture offer to final clients, controlling the required documentation, gathering the approvals needed, requesting purchase orders, to invoicing the client.
We constantly communicate with our colleagues from Sales, Finance and other teams and we mediate the entire process to successfully resolve the client s request. As part of the Technology Resale Support Services team, you will manage the end-to-end process, from quoting to invoicing.
You will:- Be responsible to manage End to End order fulfillment process of the Resale technology opportunities, ensuring all involved parties deliver their scope on time and accurately.
- Help Accenture Sales Team with the administrative support related to the Resale of Technology: create the Accenture offer to final clients, deal registrations, invitations to vendors to our system, control the required documentation, gather the approvals needed, request purchase orders, request client invoice, control that booking was done in alignment of Accenture policies.
- Manage pipeline of resale opportunities in Salesforce (MMS).
- Be in constant communication with colleagues from Sales, Finance and other teams and mediate the entire process to successfully resolve the client’s request.
- Become a Subject Matter Expert (SME) for a tool, process, deal or partner portal.
- Develop a strong understanding of the resale business process and advice to stakeholders.
- Provide customized information, reports, or other forms of support to stakeholders.