Procurement Operations Specialist

Job Description

Introduction

IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your Role And Responsibilities

As a Procurement Operations Specialist, you will provide professional support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies. Your primary responsibilities will include:

• Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while following IBM Procurement policies.
• Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
• Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and minimize negative impact on the client's experience.
• Procurement Tool Utilization: Understand and effectively use procurement-related tools to process POs and document supplier/PO related information.
• Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.

Preferred Education

Bachelor's Degree

• Exposure to Procurement Tools: Familiarity with procurement-related tools to process POs and document supplier/PO related information.
• Tactical Sourcing Experience: Experience working with suppliers, including negotiating and setting up relationships.
• Purchase Order Processing: Exposure to receiving requests from clients, negotiating with suppliers, and completing purchases while following procurement policies.
• Category Knowledge: Basic understanding of categories and category suppliers, including market intelligence and benchmarking.
• Problem Determination Skills: Experience working with problem determination skills to resolve issues in the purchasing process.

• Market Intelligence Knowledge: Exposure to market intelligence and benchmarking related to relevant commodities, understanding market trends and supplier dynamics.
• Procurement Tool Proficiency: Familiarity with procurement-related tools to process POs and document supplier/PO related information, ensuring efficient procurement operations.
• Category Supplier Understanding: Basic understanding of categories and category suppliers, including knowledge of supplier capabilities and industry developments.